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For Companies At a Glance
- Tasks: Plan and monitor deliveries while resolving issues in a fast-paced environment.
- Company: Join Tarmac, a leading company that values its people and promotes inclusivity.
- Benefits: Enjoy bonuses, enhanced holidays, pension schemes, and exclusive discounts.
- Why this job: Make a real impact by working with diverse teams and improving customer experiences.
- Qualifications: Experience in planning, excellent communication, and strong organisational skills required.
- Other info: Access to training, development opportunities, and supportive employee communities.
The predicted salary is between 28800 - 48000 £ per year.
Main Responsibilities
Reporting to the Distribution Supervisor, the role of Fleet Planner will work with multidisciplinary teams with both internal and external stakeholders including customers, customer service planning and haulage drivers. The role will also be responsible for:
- Monitoring on the day deliveries and resolving of deliveries issues
- Planning of next day and future deliveries
- Handling of inbound and outbound calls and resolving queries
- Process customer's orders
- Raise any safety concerns immediately
- Proactively chase and inform of changes
- Complaint handling
- Effective communication with key stakeholders
- Accurate recording of data
- Uphold company values
- Effective management of assets and materials
- Sourcing and management of external assets
- Effective cost management
The Ideal Candidate
The ideal candidate for the role of Fleet Planner will already have proven experience working in a hectic Planning role but we welcome applications from those who enjoy working in a busy, challenging customer focussed environment dealing with multiple stakeholders. Suitable candidates for the role of Fleet Planner will also have:
- Excellent planning and organisational skills
- Excellent time management skills and the ability to multi task and manage expectations successfully
- Proven customer service and telephone skills
- Superb attention to detail
- Ability to communicate with stakeholders at all levels
- Proven teamwork capability
- Speed and efficiency in making decisions
- Commercial awareness
- IT literacy
- Good geographical knowledge of the Midlands region (preferred)
- Knowledge of transport law (preferred but not essential)
Why Tarmac
We don’t just offer a job, we offer a career. Alongside this role, you’ll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to the Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!
Fleet Planner in Loughborough employer: Tarmac Trading Ltd
Contact Detail:
Tarmac Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Planner in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Tarmac or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the unexpected! When you get that call for an interview, be ready to discuss real-life scenarios where you've tackled planning challenges. Show us how you handle pressure and keep things running smoothly.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us!
We think you need these skills to ace Fleet Planner in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your planning and organisational skills, as well as any customer service experience you have. We want to see how you fit into our busy, customer-focused environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Fleet Planner role. Mention your ability to handle multiple stakeholders and your superb attention to detail. We love seeing genuine enthusiasm for the role!
Show Off Your Communication Skills: Effective communication is key in this role, so make sure your application showcases your ability to communicate with stakeholders at all levels. Whether it's through your CV or cover letter, let us know how you’ve successfully managed queries and complaints in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Tarmac Trading Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of transport law and the geographical layout of the Midlands region. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Showcase Your Planning Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or resolved delivery issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your excellent planning and organisational skills.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice clear and concise communication. Think about how you can demonstrate your customer service skills and ability to handle complaints during the interview. Role-playing common scenarios can help you feel more prepared.
✨Emphasise Teamwork
Be ready to discuss how you’ve worked in teams before. Highlight your teamwork capability and how you’ve collaborated with others to achieve common goals. This will resonate well with the company’s focus on multidisciplinary teamwork.
