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For Companies At a Glance
- Tasks: Support and enhance IT infrastructure while managing exciting projects and stakeholder relationships.
- Company: Join a forward-thinking company with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to work with cutting-edge technologies.
- Why this job: Be at the forefront of tech solutions that drive real business impact.
- Qualifications: Experience in IT infrastructure and strong project management skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
About the role
We're currently looking for a Business Infrastructure Analyst to join our IT team based in the Colchester Area. The role is a hybrid working role. The role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements.
Responsibilities
- Provide operational and technical guidance on existing IT Infrastructure Services, and new business solutions to ensure compliance with IT Standards and Security Policies where appropriate.
- Project manage business and IT changes such as office moves, new sites, acquisitions and IT‑driven improvements, including stakeholder management, contingency planning and collaboration with the wider IT team.
- Work closely with IT suppliers and business stakeholders to ensure new IT solutions and changes meet business requirements, are delivered within SLA and comply with IT Standards. This may involve producing technical documentation, project management activities and taking ownership from concept through to delivery.
- Provide ownership for incident management and support for business requests either directly, through the wider IT team, partners and other third parties with a strong focus on excellent customer service, timely communication and escalation to ensure SLAs are not breached.
- Embrace, up‑skill and promote the benefits of new technologies such as HCS, Meraki and O365.
This role involves regular travel to the Corporate Centre, Regional Offices, and operational sites, and will require out‑of‑hours work, i.e., overnight, weekends and public holidays.
Business Infrastructure Analyst in Essex employer: Tarmac Trading Ltd
Contact Detail:
Tarmac Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Infrastructure Analyst in Essex
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s IT infrastructure and recent projects. Show us you’re genuinely interested and ready to contribute from day one!
✨Tip Number 3
Practice your problem-solving skills. We love candidates who can think on their feet, so be ready to tackle some real-world scenarios during your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you’re keen on the role.
We think you need these skills to ace Business Infrastructure Analyst in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Infrastructure Analyst role. Highlight relevant experience and skills that match the job description, especially in IT infrastructure and project management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects or experiences that demonstrate your ability to manage IT changes and work with stakeholders.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention any experience you have with technologies like HCS, Meraki, and O365, as these are key to the role and will catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tarmac Trading Ltd
✨Know Your IT Infrastructure
Make sure you brush up on your knowledge of IT infrastructure services. Understand the key technologies mentioned in the job description, like HCS, Meraki, and O365. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in the tech side of things.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects or changes. Highlight your ability to handle stakeholder management and contingency planning. This will demonstrate that you can take ownership of projects from concept to delivery, which is crucial for this role.
✨Emphasise Customer Service
Since the role requires a strong focus on excellent customer service, think of specific instances where you've gone above and beyond to support users or clients. Be ready to discuss how you ensure timely communication and manage incidents effectively, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills and ability to work under pressure. Prepare by thinking through potential challenges you might face in this role, such as managing an IT incident during out-of-hours work, and how you would approach them.