At a Glance
- Tasks: Manage customer accounts and ensure timely cash collection while resolving queries.
- Company: Join Tarmac, a collaborative and innovative team within the CRH Group.
- Benefits: Enjoy bonuses, enhanced holidays, pension schemes, and exclusive discounts.
- Why this job: Make an impact by driving cash flow and building strong customer relationships.
- Qualifications: Team player with a results-driven mindset and strong problem-solving skills.
- Other info: Access to diverse employee communities and extensive career development opportunities.
The predicted salary is between 36000 - 60000 Β£ per year.
About the Role
Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders.
What you'll be doing
In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive):
- Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit.
- Delivering to agreed monthly cash and aged debt targets and KPIs.
- Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date.
- Being the first point of contact resolution on any customer queries and disputes wherever possible.
- Contributing to a culture of continuous process improvement.
- Ensuring compliance with all policy and process controls.
- Providing excellent customer service whilst maximising cash-in for the business.
Please note that this position is for a 12-month fixed-term contract.
What we are looking for
We are looking for a Credit Controller who is ideally:
- A team player.
- Results driven.
- Strong customer focus.
- Problem solving ability.
Why Tarmac?
You'll be joining a collaborative, innovative team. We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group.
In addition to the role of Credit Controller, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
- Bonus scheme.
- Enhanced holiday entitlement.
- Contributory pension scheme.
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice.
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. REACH: Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause.
- Training and development opportunities.
Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Credit Controller - 12 month FTC employer: Tarmac Trading Ltd
Contact Detail:
Tarmac Trading Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Credit Controller - 12 month FTC
β¨Tip Number 1
Get to know the company inside out! Research Tarmac and understand their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll need to build relationships and resolve queries. Role-play with a friend or family member to get comfortable discussing payment terms and handling disputes.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Tarmac and ready to contribute to their cash goals and targets.
We think you need these skills to ace Credit Controller - 12 month FTC
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with managing ledgers, cash collection, and customer service. We want to see how you can contribute to our cash goals!
Showcase Your Skills: In your cover letter, emphasise your problem-solving abilities and results-driven mindset. We love team players who can build positive relationships, so share examples of how you've done this in the past.
Be Proactive: When applying, donβt just send your application and wait. If you have any questions about the role or the company, feel free to reach out! We appreciate candidates who take the initiative.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. Itβs the quickest way for us to receive your application and get you into the process. Donβt miss out!
How to prepare for a job interview at Tarmac Trading Ltd
β¨Know Your Numbers
As a Credit Controller, you'll be dealing with cash flow and accounts. Brush up on your financial metrics and be ready to discuss how you've managed ledgers in the past. Highlight any specific KPIs you've met or exceeded.
β¨Showcase Your Customer Service Skills
This role requires a strong customer focus. Prepare examples of how you've resolved customer queries or disputes effectively. Think about times when you turned a challenging situation into a positive outcome.
β¨Demonstrate Problem-Solving Ability
Be ready to discuss how you've tackled issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when it comes to improving processes or overcoming obstacles.
β¨Research the Company Culture
Tarmac values collaboration and innovation. Familiarise yourself with their culture and values. Be prepared to discuss how you can contribute to a positive team environment and align with their goals.