At a Glance
- Tasks: Manage and grow key customer accounts while delivering exceptional service.
- Company: Join Tarmac, a leading company that values people and diversity.
- Benefits: Enjoy bonuses, enhanced holidays, and access to exclusive discounts.
- Other info: Access to training, development opportunities, and supportive employee communities.
- Why this job: Make a real impact in a dynamic role with autonomy and influence.
- Qualifications: Proven experience in account management and strong negotiation skills.
The predicted salary is between 40000 - 50000 £ per year.
Ready to take the next step in your commercial career? We're looking for an experienced, driven, and customer-focused External Account Manager to join our Aggregates team. If you're passionate about building strong relationships, delivering results, and shaping commercial success, this is the role for you.
About the Role
As an External Account Manager, you will be responsible for managing and growing a portfolio of key customer accounts across the region. You'll ensure price, volume, and profitability targets are met while working cross-functionally to deliver exceptional service and enhance customer satisfaction. This is a dynamic, rewarding role where you'll have autonomy, influence, and the opportunity to make a real impact.
What You'll Be Doing
- Implementing the Account Portfolio strategy to drive performance
- Delivering financial targets as set by the Business Unit and Regional Management
- Achieving monthly and annual Customer Account targets
- Managing and increasing Value Added Product volume in line with business objectives
- Supporting Major Project Managers with major bids and tender processes
- Building strong, lasting relationships with customers and identifying new opportunities
- Ensuring customer satisfaction measures are consistently exceeded
- Creating and maintaining high-quality account plans that outline clear customer objectives
- Supporting senior management in improving OTIF (On Time In Full) performance
What We're Looking For
- A strong track record of managing customer accounts and adding commercial value
- Excellent negotiation, influencing, and relationship-building skills
- Strong commercial acumen and experience using forecasting or commercial tools
- A deep understanding of regional markets and competitive landscapes
- Ability to work collaboratively across departments
- High levels of drive, determination, and accountability
- Ability to identify customer needs and build comprehensive solutions
- Relevant Aggregates experience
Behaviours That Drive Success
- Communicates effectively
- Demonstrates resilience
- Manages conflict constructively
- Values differences
- Drives results
- Optimises work
- Assumes accountability
- Makes quality decisions
Why Tarmac
We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks)
- Training and development opportunities
Tarmac is committed to being a Forces-friendly employer. If you're coming from a military background, we'll support your transition and help you build a successful career with us. We're proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we're here to support you.
Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so don't wait too long!
External Accounts Manager in Southampton employer: Tarmac Trading Limited
Tarmac is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture in Colchester where you can truly make an impact as an External Account Manager. With industry-leading rewards, comprehensive training opportunities, and a commitment to inclusivity, Tarmac fosters strong relationships and supports your career progression while ensuring a healthy work-life balance. Join us to be part of a team that values diversity and empowers you to achieve your professional goals.
StudySmarter Expert Advice🤫
We think this is how you could land External Accounts Manager in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just looking for any job, but the right fit for both you and them.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience in managing customer accounts and driving results, as these are key for the External Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Remember, we’re looking for passionate individuals who want to make an impact!
We think you need these skills to ace External Accounts Manager in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the External Account Manager role. Highlight your experience in managing customer accounts and any relevant achievements that showcase your commercial acumen. We want to see how you can add value!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your relationship-building skills and any relevant aggregates experience.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to meet financial targets and enhance customer satisfaction. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tarmac Trading Limited
✨Know Your Accounts
Before the interview, research the key customer accounts you might be managing. Understand their needs, challenges, and how your experience can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your excellent negotiation and influencing skills, which are crucial for an External Account Manager.
✨Understand the Market
Brush up on your knowledge of the aggregates market and regional dynamics. Be ready to discuss trends, competitors, and how you can leverage this understanding to drive performance. This shows that you have the commercial acumen they’re looking for.
✨Prepare Questions
Have a list of insightful questions ready to ask at the end of the interview. Inquire about the company's approach to customer satisfaction or how they measure success in account management. This not only shows your interest but also helps you gauge if the company is the right fit for you.
