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- Tasks: Support and enhance IT infrastructure while managing exciting projects and stakeholder relationships.
- Company: Join Tarmac, a leading company that values people and innovation.
- Benefits: Enjoy a bonus scheme, enhanced holidays, and access to exclusive discounts.
- Other info: Hybrid role with travel; perfect for those seeking a rewarding career.
- Why this job: Make a real impact in a dynamic environment with opportunities for growth.
- Qualifications: Experience in IT infrastructure and project management is essential.
The predicted salary is between 35000 - 45000 £ per year.
About the role
We're currently looking for a Business Infrastructure Analyst to join our IT team based in the Colchester Area. The role is a hybrid working role. The role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements.
Main responsibilities
- Provide operational and technical guidance on existing IT Infrastructure Services, and new business solutions to ensure compliance with IT Standards and Security Policies where appropriate.
- Project Manage Business and IT changes, such as office moves, new sites, acquisitions and IT driven improvements, including stakeholder management, contingency planning and working collaboratively with the wider IT team as needed.
- Work closely with IT suppliers and business stakeholders to ensure new IT solutions and changes meet business requirements, are delivered within SLA and comply with IT Standards. This may involve producing technical documentation, Project Management activities and taking ownership from concept through to delivery.
- Provide ownership for incident management and support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached.
- On-board and support new acquisitions and business changes.
- Embrace, up-skill and promote the benefits of new technologies, for example HCS, Meraki and O365.
Please note: This role involves regular travel to the Corporate Centre, Regional Offices, and operational sites, and will require out-of-hours work, ie overnight, weekends, and public holidays.
Experience & qualifications
- A relevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role.
- Experience of working in an Infrastructure and/or Service Delivery role.
- Experienced coordinating activities for others (colleagues or suppliers).
- Project Management experience.
- Supplier Management experience.
- Service Delivery framework knowledge (e.g. ITIL) is desirable.
- Experience in delivering services in line with SLAs and working with third parties.
- Technical skills, including desktops, laptops, thin clients, locally installed software, enterprise applications (e.g. SAP, Fortek, VAS), connected devices (e.g. printers), WAN, LAN (e.g. Meraki hardware), telephony (e.g. PBX, HCS, Contact Centre), data cabling, comms rooms, patching, UPS, and environmental controls (e.g. Air Con, Power etc).
- A broad understanding of Network security.
Why Tarmac
We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
Tarmac is committed to being a Forces-friendly employer. If you're coming from a military background, we'll support your transition and help you build a successful career with us. We're proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we're here to support you.
Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so don't wait too long!
Business Infrastructure Analyst in Newport employer: Tarmac Trading Limited
Contact Detail:
Tarmac Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Infrastructure Analyst in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT infrastructure needs and think about how your skills can help them meet those requirements. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to IT infrastructure during interviews. This will demonstrate your analytical thinking and ability to handle real-world challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Infrastructure Analyst in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Infrastructure Analyst role. Highlight relevant experience and skills that match the job description, especially in IT infrastructure and project management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention any specific technologies or frameworks you've worked with that are relevant to us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to manage incidents and deliver excellent customer service, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we sometimes close roles early due to high interest, so don’t wait too long!
How to prepare for a job interview at Tarmac Trading Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to desktops, laptops, and enterprise applications like SAP. Be ready to discuss how you've used these technologies in past roles and how they can benefit the company.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects in the past, especially those involving IT changes or office moves. Highlight your experience with stakeholder management and how you ensured compliance with IT standards.
✨Demonstrate Excellent Customer Service
Since this role focuses on incident management and support, be prepared to share instances where you provided exceptional customer service. Discuss how you handled challenging situations and maintained timely communication.
✨Embrace New Technologies
Familiarise yourself with the latest technologies mentioned in the job description, like HCS and Meraki. Show enthusiasm for learning and adapting to new tools, and be ready to discuss how you can promote these benefits within the team.