Job Description
Customer Service Coordinator (Readymix) FTCBirtley | 12 Month Fixed Term ContractLove keeping customers informed and deliveries on track?
If you thrive in a fast-paced environment, enjoy building relationships and can confidently balance customer service withlogisticsand planning, this could be the perfect opportunity for you.
We're looking for a Customer Service Coordinator to join our ReadyMix team in Birtley . You'll play a key role in processing customer orders, coordinating deliveries and ensuring a safe, efficient and customer-focused transport operation.
Whatyou'llbe doingReceiving and processing ReadyMix concrete ordersScheduling deliveries to meet customer requirementsProviding customers with updates and outstanding serviceWorking closely with transport, logistics and production teamsCoordinating third-party haulage and ensuring compliance standards are metBuilding strong relationships with haulage suppliers and stakeholdersSupporting medium and long-term planning to meet customer demandWorking Pattern: Monday - Friday, 7am5pm.Rotational Shift Pattern (7-4pm & 8-5pm)Saturday Mornings Rotational ifrequiredWhatwe'relooking forExperience in customer service, transport,logistics, distribution or route planningStrong communication and relationship-building skillsExcellent or ganisational and problem-solving abilitiesCommercial awareness and a customer-focused mindsetConfident IT skills, including Microsoft Office (SAP and CRM experience desirable)A proactive approach with a desire to learn and improveWhy TarmacAt Tarmac, who you are matters.
We want to get to know you. If you're proud of a job well done, enjoy collaborating with others and are ambitious to make things better, we'd love to hear from you.
We are committed to creating a diverse and inclusive workplace where people from all backgrounds can thrive.
Previousindustry experience is welcomed but not essential.
Based in Birtley , this role is easily commutable from Gateshead, Newcastle upon Tyne, Durham, Sunderland, Consett, Washington, South Shields, Wallsend, Longbenton, Hartlepool, Darlington and surrounding areas.
We don't just offer a job, we offer a career.
Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential adviceAccess to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you.
Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and DevelopmentTraining and development opportunitiesTarmac iscommittedto being aForces -friendly employer. If youre coming from a military background, well support your transition and help you build a successful career with us. Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and arecommittedto creating aninclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you.
Ready to build your future?
Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long!#Tarmac #TarmacCareersTarmac Trading Limited
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