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- Tasks: Join us as an Office Administrator, managing client services and office admin tasks.
- Company: Tarisio is a leading venue for fine stringed instruments and bows, with a creative team.
- Benefits: Enjoy a competitive salary, generous vacation, and flexible working hours.
- Why this job: This role offers growth opportunities in a unique industry blending music, art, and auctions.
- Qualifications: Experience in client services or hospitality is preferred; love for classical music is a plus.
- Other info: Work in a vibrant London office with a supportive team and exciting projects.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Position: Office Administrator
Reports to: General Manager & Head of Auctions
Location: 12 Park Square West, London (on-site)
Contract: Full-time (40hrs per week), Permanent
Salary: £25,000 – £35,000 per annum commensurate with experience
Hours: 10am-6pm Monday-Friday (TOIL compensation for occasional evening/weekend hours)
Overview
Tarisio is the leading international venue for fine stringed instruments and bows with offices in London, Berlin and New York. We are a close-knit group of creative people and look forward to having a like-minded individual join us. This position is an ideal opportunity for a driven and highly-organised individual wishing to develop a broad skillset within a unique and exciting industry which encompasses classical music, fine art & antiquities, and auctions.
Job Role
Working closely with the General Manager, the Office Administrator will contribute to the success of the London office by organising and coordinating client services, managing the front desk, and handling office administration. As the first point of contact for buyers and sellers, the Office Administrator will also develop and maintain positive relationships with our clients. This is a role with plenty of opportunities for growth within the organisation, working with the London and Berlin teams to ensure all administrative requests are understood and fulfilled.
Key Responsibilities
- Client Liaison – Representing Tarisio to our global clientele, providing excellent customer service
- Serving as brand ambassador for Tarisio, always portraying a warm, hospitable demeanour
- Fielding all enquiries; managing the company’s telephone and email account
- Administrative duties / Front of House – Receiving visitors at the front desk and engaging enquiries destined for sales staff and specialists
- Handling client, shipping and premises-related admin
- Booking shipments in compliance with domestic and international shipping/customs requirements (using couriers such as FedEx, UPS and DHL)
- Other administrative duties as may be reasonably assigned by senior management in London or Berlin
- Auctions and Private Sales – Organising workflow to meet deadlines within a cyclical rhythm of auctions 2-3 times per year
- Preparing/producing publicity materials eg. bespoke sale dossiers, newspaper advertisements, mailers
- Organising evaluation days, including hotel booking and inventory logistics
- Administrative support for the Head of London and specialists
Personal Specifications (desired)
- Experience in client services or hospitality
- Experience within a related industry or similar company
- Experience handling stringed instruments
- Fluency in English (foreign language skills a plus)
- Strong customer service ethics and high expectations for quality of service
- Excellent written and verbal communication
- Excellent time management skills, organisation and attention to detail
- Adaptability in an ever-changing and fast-paced work environment
- Sound judgement and problem-solving skills, with an ability to remain calm under pressure
- Ability to drive proactive communication
- Flexibility to work independently and as part of a team
- Love of music and familiarity with the classical music industry
Annual Discretionary Performance Bonus Plan
Generous vacation and leave policies: 28 days vacation; “Summer Fridays” (half day Friday during summer months); closed office for Christmas break
Application Instructions
All applicants must have the right to work in the UK. Please send a CV together with a short cover letter explaining why you think you are an ideal candidate for this role to careers@tarisio.com. You will need to include “Office Administrator – London” in the subject line of your email, as well as the name and contact details of a referee.
Office Administrator (London) employer: Tarisio
Contact Detail:
Tarisio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator (London)
✨Tip Number 1
Familiarise yourself with Tarisio's work and the fine stringed instruments industry. Understanding their auctions and client services will help you speak confidently about how you can contribute to their success.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since you'll be the first point of contact, demonstrating a warm and hospitable demeanour in conversations can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experience managing workflows or deadlines. This role involves coordinating various tasks, so being able to illustrate your time management abilities is crucial.
✨Tip Number 4
If you have any experience with shipping or logistics, make sure to mention it. The role requires booking shipments and understanding customs requirements, so any related knowledge will be beneficial.
We think you need these skills to ace Office Administrator (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services or hospitality, as well as any familiarity with the classical music industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are an ideal candidate for the Office Administrator position. Mention specific skills such as excellent communication, time management, and your passion for music, which align with Tarisio's values.
Highlight Relevant Experience: If you have experience handling stringed instruments or working in a related industry, be sure to mention this in both your CV and cover letter. This will set you apart from other candidates.
Follow Application Instructions: When submitting your application, ensure you include 'Office Administrator – London' in the subject line of your email. Don’t forget to provide the name and contact details of a referee as requested.
How to prepare for a job interview at Tarisio
✨Show Your Passion for Music
Since Tarisio operates within the classical music industry, it's essential to express your love for music during the interview. Share any relevant experiences or interests that highlight your connection to the field, as this will resonate well with the interviewers.
✨Demonstrate Strong Customer Service Skills
As the Office Administrator, you'll be the first point of contact for clients. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to remain calm under pressure and your proactive communication skills.
✨Be Organised and Detail-Oriented
The role requires excellent time management and attention to detail. During the interview, discuss how you manage multiple tasks and deadlines effectively. You might want to share specific tools or methods you use to stay organised.
✨Prepare for Administrative Scenarios
Expect questions related to administrative duties, such as handling enquiries or managing logistics for events. Think about past experiences where you've successfully managed similar tasks and be ready to discuss them in detail.
