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For Companies At a Glance
- Tasks: Support customers with cutting-edge diagnostic tools and develop your technical skills.
- Company: Agilent, a leader in life sciences and diagnostics.
- Benefits: Career development, comprehensive training, and a vibrant company culture.
- Other info: Join a multicultural team and tackle exciting challenges in a global organisation.
- Why this job: Make a real impact while gaining valuable commercial experience in a dynamic environment.
- Qualifications: Pursuing a degree in Chemistry, Biology, or Life Sciences; customer-focused and team-oriented.
The predicted salary is between 18000 - 25000 £ per year.
At Agilent, we inspire and support discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Our mission is to enable customers to gain the insights they seek – so they can do what they do best: improve the world around us.
Are you looking to use your science or engineering background in a unique and impactful way? Do you want to apply and expand your technical knowledge in a commercial role? If so, this 12‑month placement opportunity is perfect for you.
Join Us In Cheadle (Manchester, UK)
As a Technical Support Intern, you'll support a team providing first‑class support to our customers using a variety of remote diagnostic tools. The support covers techniques ranging from Chromatography, Mass Spectrometry, Atomic and Molecular Spectroscopy, Genomics, Automation and Cell Analysis. You will also have the opportunity to develop your technical skills and interact with the wider organization, including our field service engineers, sales/pre‑sales, and scheduling teams.
What You'll Do
- Provide support to our Technical Support Engineers.
- Build technical skillsets related to many scientific techniques.
- Gain commercial experience at a quality‑driven, cutting‑edge company.
- Work as part of a multicultural team.
Qualifications
- Currently pursuing a degree in Chemistry, Biology, or a Life Science‑related field as part of a 4‑year university program (must be completing the second year).
- Customer‑first mindset.
- Willingness to work as part of a team with a focus on technical excellence and customer service.
- Proactive attitude with a willingness to learn and adapt to new challenges.
Desirable but Not Essential
- Hands‑on experience with Chromatography, Mass Spectrometry, Atomic and Molecular Spectroscopy, or Genomic techniques.
- Customer service skills.
What We Offer
- Outstanding company culture and working environment.
- Career development opportunities.
- A position within an international organization, offering a multifaceted working environment with exciting challenges and opportunities.
- Comprehensive training and development opportunities to help you grow.
Technical Support Intern (12-Month Placement) employer: TargetJobs UK
Contact Detail:
TargetJobs UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Intern (12-Month Placement)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Agilent on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about Chromatography, Mass Spectrometry, and other techniques mentioned in the job description.
✨Tip Number 3
Show off your customer service skills during the interview. Share examples of how you've helped others in the past, as this role is all about supporting customers effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Agilent.
We think you need these skills to ace Technical Support Intern (12-Month Placement)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Support Intern role. Highlight any relevant coursework or projects in Chemistry, Biology, or Life Sciences that showcase your technical knowledge.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this internship. Share specific examples of how your background makes you a great fit for supporting our customers and working with our multicultural team.
Showcase Your Customer-First Mindset: In both your CV and cover letter, emphasise your customer service skills and proactive attitude. We want to see how you’ve put these into practice, whether through previous jobs, volunteer work, or university projects.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Agilent.
How to prepare for a job interview at TargetJobs UK
✨Know Your Science
Brush up on your knowledge of Chromatography, Mass Spectrometry, and other relevant techniques. Being able to discuss these topics confidently will show that you’re not just a candidate with a degree, but someone who understands the practical applications of your studies.
✨Customer Service Mindset
Since this role involves supporting customers, think about examples from your past experiences where you provided excellent customer service. Be ready to share how you handled challenges and ensured customer satisfaction, even if it was in a different context.
✨Show Your Team Spirit
Agilent values teamwork, so be prepared to discuss how you’ve collaborated with others in the past. Share specific instances where you contributed to a team project or helped a colleague, highlighting your proactive attitude and willingness to learn.
✨Ask Insightful Questions
Prepare thoughtful questions about the internship and the company culture. This shows your genuine interest in the role and helps you assess if Agilent is the right fit for you. Consider asking about the training opportunities or how the team collaborates on projects.