Operations & Client Support Placement

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data.

As an Operations & Client Support Executive Placement Student, you will join the team responsible for supporting operational processes and delivering excellent client support across Experian’s product portfolio. You’ll play a key role in ensuring smooth onboarding, maintaining high service levels, and enabling clients to access the products they need promptly and accurately.

Your Responsibilities Will Include:

• Administrative Support: Provide critical administrative assistance to the Customer Success and sales team, including processing orders, tracking deployments, checking invoice detail and coordinating with internal departments to meet customer requirements.
• Customer Engagement: Act as a primary contact for customers, responding to enquiries, sharing product information, and ensuring a high level of customer satisfaction. Process client set‑ups and configuration activities, ensuring adherence to guidance, compliance requirements, and internal quality standards.
• Sales Operations: Support activities by maintaining accurate sales data, generating performance reports, and contributing to strategic decision‑making through data insights.
• Cross‑Functional Collaboration: Work closely with wider operational teams to ensure timely and accurate delivery of products and facilitate effective communication between departments to streamline processes. Supporting continuous improvements across operational workflows and contributing ideas to optimise efficiency.

To apply for this opportunity, you must be a current undergraduate at a UK university and be able to undertake a year in industry placement starting July 2026 and ending in August 2027. We accept applications from all degree backgrounds, but you will ideally study towards a Business, Numerical or related degree and have an interest in business processes. Due to the nature of the role, stakeholder management skills are important. You’ll also need to be accuracy‑focused, as you will need to manage concurrent tasks at once. This role is based in London and requires you to work in the office at least twice weekly. Please only apply if this would be a suitable location for you.

Additional Information:

• Application Closing Date: Sunday 15th February. Apply early! Roles may close sooner than expected due to high interest.
• Placement Dates: July 2026 – August 2027
• Annual Salary: £27,200
• For this role, we aim to hold online Assessment Centres W/C 16th March (*Subject to change)

Benefits Package Includes:

• Hybrid working
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more!
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.