At a Glance
- Tasks: Help organisations enhance services and processes using the ServiceNow platform.
- Company: Grayce, a leader in technology-driven change for top UK companies.
- Benefits: Hands-on experience, structured training, mentoring, and wellbeing support.
- Other info: Clear pathways for career progression and industry-recognised accreditations.
- Why this job: Join a dynamic team and make a real impact on digital transformation.
- Qualifications: Interest in technology, problem-solving skills, and strong communication.
The predicted salary is between 25650 - 31350 £ per year.
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent into business-critical transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry.
As a Graduate ServiceNow Consultant, you'll help organisations improve the way they manage services, processes, and technology through the ServiceNow platform. Working within client teams, you'll support the delivery, maintenance, and enhancement of digital workflows that enable businesses to operate more effectively. This is an excellent opportunity for graduates who are interested in technology, digital transformation, and consulting, and who enjoy solving problems, working with stakeholders, and continuously developing new skills.
What You'll Be Doing
- Supporting the administration and configuration of the ServiceNow platform
- Assisting with incident management and service delivery processes
- Troubleshooting system and user issues to identify effective solutions
- Working with stakeholders to understand requirements and improve business processes
- Supporting platform enhancements, testing, and implementation activities
- Contributing to digital transformation initiatives and continuous improvement projects
- Helping ensure services are delivered efficiently and in line with best practice
Technical Skills (Advantageous)
- Basic knowledge of the ServiceNow platform
- Understanding of ITIL and incident management processes
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication skills
- Familiarity with ServiceNow AI capabilities and emerging technologies
- Exposure to Agile ways of working
Why Work for Us?
- Opportunity: Gain valuable hands-on experience working full-time with leading organisations, supported by structured training and industry-aligned development.
- Delivery: Work directly with a client, delivering high-quality outcomes in a professional, client-facing environment.
- Mentoring: Receive dedicated coaching and support throughout your placement and development journey.
- Progression: Complete a minimum of six industry-recognised accreditations, with clear pathways for career progression and salary growth.
- Wellbeing Support: Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas.
- Salary: Our salaries are dictated by location and client demand, with significant annual salary increases linked to your development and progression.
Graduate ServiceNow Consultant - London employer: TargetJobs UK
At targetjobs UK, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters innovation and collaboration. Our Graduate Fire Engineer role not only provides competitive benefits such as 25 days holiday and flexible working options but also presents unique opportunities for professional growth in the thriving Cherwell District. Join us to make a meaningful impact in fire safety while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate ServiceNow Consultant - London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TargetJobs UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TargetJobs UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TargetJobs UK!
✨Direct Apply to TargetJobs UK
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We think you need these skills to ace Graduate ServiceNow Consultant - London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TargetJobs UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TargetJobs UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TargetJobs UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
