Customer Service Associate
Start dates: July and September 2026.
Ideal Candidate
- Love dynamic, results-oriented environments
- Have the confidence to take the initiative to call and strike up a conversation with anyone
- Are naturally curious, quick learners and enjoy solving complex problems
- Know how to quickly establish a relationship of trust and be agile
- Are resilient and driven by exceeding your goals
Responsibilities
- Identify, contact and mobilize industry experts to deliver the information our customers need, often within tight deadlines.
- Manage projects from start to finish, precisely identifying your customers’ needs and coordinating calls from experts.
- Approach cold-calling experts in a variety of industries, overcoming objections and convincing them to participate.
- Work at a fast pace, managing multiple projects and clients simultaneously.
- Quickly increase your skills in markets, business models and regulatory environments.
- Leverage all of Third Bridge’s services to your customers – content library, surveys, advisory and one-on-one calls.
Benefits
- Base salary of £40,000 plus an uncapped performance bonus accessible from the second month.
- Total remuneration for the first year estimated between £51,000 and £68,000 based on performance.
- Complete coverage including health, dental, vision and pension contributions.
- More than 25 days off, flex days and the ability to work from anywhere for one month a year.
- Personal development budget – a dedicated annual allowance to invest in your progress.
- Clear progression: All managers started as partners; a promotion is available in less than two years.
- Work-life balance, regular social events, professional development opportunities, and a close-knit ambitious team.
This is an equal-opportunity employer. Third Bridge is committed to creating an inclusive environment and upholds a diverse team culture. We value diversity and welcome candidates from all backgrounds.
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