At a Glance
- Tasks: Engage with clients and experts, using AI tools to drive impactful connections.
- Company: Join AlphaSights, a leader in client service and expert knowledge access.
- Benefits: Competitive salary, health insurance, 25 vacation days, and remote work options.
- Other info: Dynamic environment with opportunities for professional growth and MBA support.
- Why this job: Kickstart your career with a clear path to management and exciting challenges.
- Qualifications: Strong academic background, relevant internships, and fluency in English and Dutch.
The predicted salary is between 53550 - 65450 £ per year.
Looking to start your career in a fast-paced commercial role?
Seeking to have immediate personal impact with a clear career path ahead of you?
If so, our Associate Program is the right choice for you.
About Alpha Sights
We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies.
Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.
Founded in 2008, our journey has been nothing short of extraordinary.
With 2,000+ professionals in nine cities worldwide, we’ve earned our place as a leader in our market through our client service excellence, and integrating our proprietary technology to stay ahead of the curve.
Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.
- Springboard Your Career With Us If
- You thrive in a fast-paced, results-oriented environment.
- You possess a client-first mindset.
- You excel under pressure and enjoy using tech-enabled workflows to meet tight deadlines.
- You are gritty, resilient and ready to roll up your sleeves to make things happen.
- You enjoy the opportunity to regularly upskill on new tools and workflows, including those powered by AI, to improve your professional output.
- A day in the life of an Associate
- Your Responsibilities Will Include
- Owning end-to-end client-expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.
- Leveraging AI-powered sourcing tools to map complex industry value chains and identify and engage with relevant experts.
- Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
- Ensuring Success For Our Associates Means
- Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
- Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
- A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
- Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.
Requirements
You’ll need to bring your A game to work, daily. We are looking for
- Strong academic credentials (undergraduate degree of 2:1 or above).
- Noteworthy extracurricular achievement throughout school and university.
- Relevant internship experience.
- Fluent English and Dutch or C2 level is required; experience living or working in continental Europe is desired.
Benefits
- Expect total first-year compensation ranging from £48,500-£57,500 (average to high performance) consisting of (i) annual base salary of £41,500 and (ii) uncapped variable compensation linked to individual performance.
- 4% matched pension contribution on qualified earnings.
- Comprehensive private health insurance coverage and dental insurance.
- 25 vacation days in addition to bank holidays and business closure between Christmas and New Year’s.
- State-of-the-art office in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day.
- Option to work from home on Fridays.
Alpha Sights is an equal opportunity employer. If you require reasonable adjustments throughout the interview process, please email us.
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Associate, Client Service, Dutch Speaker, 2027 in London employer: targetjobs UK
Bloomberg is an exceptional employer, offering a dynamic work environment in London where you can develop your skills in analytics and sales while providing unparalleled customer support to clients across the globe. With a strong emphasis on employee growth, our comprehensive training program equips you with the knowledge needed to excel in the financial markets, while opportunities for career advancement abound within the company. Join us to be part of a culture that values innovation, collaboration, and a commitment to delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Client Service, Dutch Speaker, 2027 in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at targetjobs UK. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like targetjobs UK before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Associate, Client Service, Dutch Speaker, 2027 in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to targetjobs UK:Your cover letter is your chance to shine! Tell us why you want to work at targetjobs UK specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at targetjobs UK!
How to prepare for a job interview at targetjobs UK
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
