At a Glance
- Tasks: Support application systems in a dynamic trading environment and troubleshoot issues.
- Company: Engelhart, a leading commodities trading company with a collaborative culture.
- Benefits: 25 days holiday, health benefits, hybrid work, and gym discounts.
- Other info: Join a diverse team and develop your skills in a fast-paced setting.
- Why this job: Gain hands-on experience in tech while supporting critical business processes.
- Qualifications: Studying Computer Science or related field, with SQL and coding skills.
The predicted salary is between 500 - 1500 € per month.
About Us
Engelhart was founded in 2013 by BTG Pactual Group as a commodities trading company. Our business model is "asset light" and highly diversified – giving us the ability to adapt effectively and nimbly to changing market conditions. We have assembled successful multidisciplinary teams, leveraging advanced fundamental analysis with deep quantitative and weather research capabilities. Our activities are underpinned by strong risk management practices and by powerful technology and operational excellence. We have exceptional teams with diverse global backgrounds and decades of experience, and are driven by a highly collaborative culture, across products and competencies.
In 2024, Engelhart acquired Trailstone, a global energy trading and technology company. The acquisition provides us with new expertise, analytics and proprietary technology which is being used to provide risk management and optimisation services to help maximise the value of our clients' renewable power. The acquisition also expanded Engelhart's capabilities into physical natural gas across North America, a critical fuel to support the energy transition.
Our talented and experienced individuals work together according to its four company values: be bold, be collaborative, be proactive, be your best.
About The Role
This 13-month sandwich placement offers a penultimate-year undergraduate the opportunity to gain hands-on experience in Application Support within the commodities trading industry. The role provides practical exposure to the systems and applications that underpin a trading-led business, supporting both in-house developed platforms and third-party vendor solutions in a live production environment.
You will work closely with the Application Support team and partner with users across the firm to help investigate, resolve, and prevent system issues. The role is designed to build a strong foundation in application support, incident management, and system troubleshooting, while developing technical, communication, and problem-solving skills in a fast-paced, real-world setting. With structured support and mentoring, you will gain insight into how technology enables trading operations and how IT teams support critical business processes.
Responsibilities
- Assist with diagnosing, troubleshooting, and resolving application and system issues, including internally developed software and third-party vendor solutions, under the guidance of senior team members.
- Log, track, and update incidents, service requests, and enhancements using existing tools and processes, ensuring accurate and timely information is recorded.
- Provide regular progress updates to business users and escalate issues appropriately when required.
- Support collaboration with internal and external IT teams to help investigate and resolve cross-system issues.
- Contribute to maintaining and improving application support documentation, ensuring it is clear, accurate, and up to date.
- Support testing activities related to system changes, upgrades, and fixes, following established procedures and best practices.
- Learn and apply application support processes, standards, and best practices as part of ongoing development.
About You
You are a curious and analytically minded student with a strong interest in technology, systems, and how applications support critical business processes within a commodities trading environment. You are detail-oriented, enjoy problem-solving, and take pride in delivering reliable support that helps business users work effectively. You are keen to learn, comfortable working as part of a team, and motivated by the opportunity to develop your technical and professional skills in a real-world setting.
Education, Experiences And Skills
- Currently studying towards a Computer Science (or related) undergraduate degree and eligible to undertake a full-time, on-site 13-month UK sandwich placement as part of your degree and available from July 2026.
- A keen interest in IT systems, application support, and problem-solving in a business environment.
- Competent using Structured Query Language (SQL) to work with data.
- Competent in debugging or fixing code in languages like Java, Python, Powershell or VBA.
- A proactive and curious approach, with a willingness to learn and take initiative when supported.
- Good communication and interpersonal skills, with the ability to communicate clearly with colleagues at different levels of seniority and locations.
- A collaborative, team-oriented mindset, with a willingness to support others and ask for help when needed.
- An organised approach to work, with attention to detail and the ability to manage tasks and priorities effectively.
- Flexible and adaptable, with the ability to learn new systems and technologies quickly.
In addition, the following criteria is not required, but highly desirable for this role:
- Prior experience in a corporate environment.
- Ability to help solve issues, finding both the root cause problem and providing tactical workarounds.
What We Offer
- 25 days of annual holiday entitlement, excluding UK public holidays.
- Comprehensive dental, health and life assurance.
- 9% employer paid pension contributions.
- Supplemental benefits including salary sacrifice options and interest free transport season ticket loans.
- A hybrid working schedule, with one day per week working remotely.
- Access to complimentary drinks and snacks from our two in-office kitchens.
- A discounted gym membership for our in-house luxury health club.
We believe in inclusivity and are therefore dedicated to ensuring all employees – across gender identity, race, ethnicity, sexual orientation, religion, life experience, background and more – feel welcome and included in the company. We promote diversity because we believe it is essential to our ability to think holistically.
Application Support Intern in London employer: TargetJobs UK
Engelhart is an exceptional employer that fosters a collaborative and inclusive work culture, providing interns with hands-on experience in the dynamic commodities trading industry. With a strong focus on employee growth, you will benefit from structured support and mentoring, alongside competitive perks such as a hybrid working schedule, generous holiday entitlement, and access to wellness resources. Join us to develop your technical skills in a supportive environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Intern in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, and don’t be shy about asking for insights into the company culture or the Application Support team. A friendly chat can give you an edge and show your genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves troubleshooting and system support, practice explaining your thought process when solving problems. We want to see how you tackle challenges!
✨Tip Number 3
Show off your passion for technology! Be ready to discuss any projects or experiences that highlight your interest in IT systems and application support. This is your chance to shine and demonstrate how you can contribute to our collaborative culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our team at Engelhart.
We think you need these skills to ace Application Support Intern in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Application Support Intern role. Highlight any relevant coursework, projects, or technical skills like SQL or coding languages that you've used.
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Explain why you're interested in this role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for technology and problem-solving.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. Whether it's a project at uni or a personal endeavour, we want to see your analytical mindset in action!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands and helps us keep track of all applicants. Plus, it’s super easy!
How to prepare for a job interview at TargetJobs UK
✨Know Your Tech
Make sure you brush up on your technical skills, especially in SQL and any programming languages mentioned in the job description like Java or Python. Be ready to discuss how you've used these skills in your studies or projects.
✨Understand the Business
Familiarise yourself with the commodities trading industry and Engelhart's business model. Knowing how application support fits into their operations will show that you're genuinely interested and can contribute effectively.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, whether in academic projects or personal experiences. Highlight your analytical mindset and how you approach troubleshooting issues.
✨Be Collaborative
Engelhart values collaboration, so be ready to discuss how you've worked in teams before. Share instances where you supported others or sought help when needed, showcasing your team-oriented mindset.
