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For Companies At a Glance
- Tasks: Provide friendly IT support and solve tech problems for users.
- Company: Join Ipsum, a supportive company that values your growth.
- Benefits: Enjoy 25 days annual leave, pension plan, and career development.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
- Why this job: Kickstart your tech career with real support and learning opportunities.
- Qualifications: Basic IT knowledge and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Location: Chorley
Employment Type: Full Time
Working Hours: Monday to Friday
What's in it for you:
- 25 annual leave plus bank holidays with the option to buy more
- Group Personal Pension Plan
- Career development
A genuine passion for technology and learning will be equally valued. You'll have a basic grounding in IT fundamentals, including:
- Windows operating systems
- Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive)
- Cloud concepts such as Microsoft Entra ID
- Networking basics
- Mobile device management
- Core security principles
With good problem-solving and organisational skills, strong communication, and a customer-focused approach, you'll be comfortable working independently or with minimal supervision while delivering friendly, effective support to users.
Equal Opportunities:
We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse and inclusive workforce.
Please review our Privacy Policy to understand how we process your data in line with GDPR.
IT Service Desk Graduate employer: TargetJobs UK
Contact Detail:
TargetJobs UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Graduate
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Ipsum. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in IT fundamentals and customer support can shine through. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled challenges in the past. Whether it's a tech issue or a tricky customer situation, demonstrating your approach will impress the hiring team.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace IT Service Desk Graduate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Service Desk role. Highlight your knowledge of Windows, Microsoft 365, and any relevant tech experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and learning, and explain why you’re excited about starting your career with us at Ipsum. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and provide effective solutions, especially in a customer-focused environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at TargetJobs UK
✨Know Your Tech Basics
Make sure you brush up on your IT fundamentals, especially around Windows operating systems and Microsoft 365 applications. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tech issues in the past. Whether it's a tricky software problem or helping a friend with their device, having real-life scenarios will demonstrate your ability to think on your feet.
✨Communicate Clearly
Since this role involves supporting users, practice explaining technical concepts in simple terms. You want to show that you can communicate effectively, even with those who might not be as tech-savvy.
✨Emphasise Your Customer Focus
Be ready to discuss how you prioritise customer satisfaction. Share experiences where you went above and beyond to help someone, as this will highlight your commitment to delivering friendly and effective support.