At a Glance
- Tasks: Handle calls and assist the public with government surveys in a dynamic team.
- Company: Join the Office for National Statistics, a key player in data collection.
- Benefits: Enjoy a competitive salary and generous pension contributions.
- Other info: Flexible shifts available, with a minimum of 30 hours per week.
- Why this job: Make a difference by helping people understand important government surveys.
- Qualifications: Contact centre experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
The Office for National Statistics in Titchfield is seeking Call Agents for their Survey Enquiry Line. This role involves handling high volumes of calls, assisting the public with government surveys, and working collaboratively within a team.
Candidates should have contact centre experience and excellent communication skills. The position requires flexibility, with a minimum of 30 hours per week and shifts covering Monday to Saturday.
Benefits include a competitive salary and significant pension contributions.
Inbound Survey Enquiries Specialist employer: TargetJobs UK
The Office for National Statistics in Titchfield is an excellent employer, offering a supportive work culture that values teamwork and communication. Employees benefit from a competitive salary, substantial pension contributions, and flexible working hours, making it an ideal place for those seeking meaningful employment with opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Survey Enquiries Specialist
✨Tip Number 1
Make sure you brush up on your communication skills! Since you'll be handling high volumes of calls, practice speaking clearly and confidently. Role-play with a friend or family member to get comfortable with common questions you might face.
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability during the interview. Highlight your willingness to work shifts from Monday to Saturday, as this shows you're committed and ready to jump in whenever needed.
✨Tip Number 3
Show off your contact centre experience! Think of specific examples where you've successfully handled customer queries or resolved issues. This will help us see how you can contribute to the team right away.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Inbound Survey Enquiries Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your contact centre experience and communication skills. We want to see how your background fits with the role of Inbound Survey Enquiries Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Flexibility:Since the role requires flexibility, mention your availability clearly in your application. Let us know how you can adapt to the shifts from Monday to Saturday, as this will show you’re ready to jump in and help out wherever needed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at TargetJobs UK
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inbound Survey Enquiries Specialist. Familiarise yourself with the types of government surveys you might be dealing with and brush up on any relevant statistics or data handling skills. This will show your potential employer that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since this role involves assisting the public over the phone, practice your communication skills. Think about how you can convey information clearly and concisely. You might even want to do a mock call with a friend to get comfortable with explaining complex topics in simple terms.
✨Flexibility is Key
The job requires flexibility with shifts from Monday to Saturday. Be ready to discuss your availability during the interview. If you have specific times you can work, mention them, but also express your willingness to adapt to the needs of the team.
✨Team Player Mindset
This position involves working collaboratively within a team, so be prepared to share examples of how you've successfully worked in a team environment before. Highlight your ability to support colleagues and contribute positively to team dynamics, as this will resonate well with the interviewers.
