At a Glance
- Tasks: Help organisations enhance their services and processes using the ServiceNow platform.
- Company: Join Grayce, a leader in technology-driven change for top UK companies.
- Benefits: Gain hands-on experience, structured training, and career progression opportunities.
- Other info: Enjoy dedicated mentoring and support throughout your career journey.
- Why this job: Be part of exciting digital transformation projects and develop your consulting skills.
- Qualifications: Interest in technology and problem-solving; basic knowledge of ServiceNow is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent into business-critical transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry.
As a Graduate ServiceNow Consultant, you'll help organisations improve the way they manage services, processes, and technology through the ServiceNow platform. Working within client teams, you'll support the delivery, maintenance, and enhancement of digital workflows that enable businesses to operate more effectively. This is an excellent opportunity for graduates who are interested in technology, digital transformation, and consulting, and who enjoy solving problems, working with stakeholders, and continuously developing new skills.
What You'll Be Doing
- Supporting the administration and configuration of the ServiceNow platform
- Assisting with incident management and service delivery processes
- Troubleshooting system and user issues to identify effective solutions
- Working with stakeholders to understand requirements and improve business processes
- Supporting platform enhancements, testing, and implementation activities
- Contributing to digital transformation initiatives and continuous improvement projects
- Helping ensure services are delivered efficiently and in line with best practice
Technical Skills (Advantageous)
- Basic knowledge of the ServiceNow platform
- Understanding of ITIL and incident management processes
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication skills
- Familiarity with ServiceNow AI capabilities and emerging technologies
- Exposure to Agile ways of working
Why Work for Us?
- Opportunity: Gain valuable hands‑on experience working full‑time with leading organisations, supported by structured training and industry‑aligned development.
- Delivery: Work directly with a client, delivering high‑quality outcomes in a professional, client‑facing environment.
- Mentoring: Receive dedicated coaching and support throughout your placement and development journey.
- Progression: Complete a minimum of six industry‑recognised accreditations, with clear pathways for career progression and salary growth.
- Wellbeing Support: Access our Employee Assistance Programme.
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