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- Tasks: Promote sustainable waste management and manage customer accounts to drive sales.
- Company: Join CSG, a leading environmental company with a family ethos.
- Benefits: Attractive salary, bonuses, discounts, and extensive training opportunities.
- Other info: Dynamic workplace with modern facilities and a supportive team culture.
- Why this job: Make a real impact on the environment while developing your career.
- Qualifications: Degree required; strong communication and IT skills preferred.
The predicted salary is between 28371 - 28371 £ per year.
Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive. Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations. We are a leading Environmental company in the UK, independently owned and with a strong family business ethos.
We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is "It's all about the people" and many of our 600 workers have been with us for decades. If you are looking for a chance to make your mark in an environment that rewards employee contribution and values its people, you'll find CSG is a great place to be.
Location: Whiteley
Salary: £28,371
Role Type: Full Time
Hours: 40
Role Accountabilities:
- To monitor all enquiries that are emailed to the business and follow up to confirm information and distribute to the sales team.
- To follow up on all leads and pass to sales team.
- To support Telesales team inputting internally validated information into CRM package to generate quote efficiently.
- To generate new business sales within specific industry sectors in line with Group expectations from existing clients and potential new clients; providing first-class customer service.
- To support website (Chat) online customers' instant access.
- To support Telesales team, answering calls, Quotes, online enquiries.
- To account manage regular long-standing accounts.
- Demonstrate CSG performance behaviours.
- Comply with Group H&S policies and behaviours.
- Work collaboratively with the Marketing, Tendering and Telesales teams.
- Answer inbound calls from all customers professionally and promote all CSG services through direct communication such as telephone calls and emails.
- Develop new relationships with current accounts and generate income for the Group in line with a target of invoiced revenue.
- Contact and handle customer's needs by building relationships and account managing key clients.
- Follow up on all web enquiries and confirm enquiry details.
- Ensure effective communication flows between all customers and Telesales teams.
- Act on all leads and customer information as supplied by the website and CSG Team.
- Ensure any individual market research undertaken is shared with the tendering, sales and marketing teams.
- Ensure all sales administration is completed and submitted in line with deadlines.
- Ensure all customer activity is logged on the CRM package, including all interaction, calls, emails, opportunities, quotes and complaints.
- Compliance with the Group's H&S policy and behaviours.
- Ensure personal responsibilities under the Group's H&S policy are understood.
- Act in a manner that keeps yourself and your colleagues safe at all times.
- Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
- Be proactive and adopt a focused approach to all your activities.
- Communicate clearly at all levels within the business.
- Proactively manage your time and activities to maintain a high level of efficiency and output.
The Candidate:
- Degree Qualification.
- Effective verbal and written communication skills including an ability to effectively deal with telephone and email enquiries.
- Maintains and inspires a results‑driven approach, focuses on results and critical performance indicators.
- Identifies opportunities and is pro‑active in putting forward ideas and potential solutions.
- Shows by a range of verbal and non‑verbal signals that the information being received is understood.
- Good IT skills with experience of using MS Outlook, Word and Excel preferable.
- High level of accuracy and attention to detail.
- Effective organisational skills.
- Evidence of ability to work co‑operatively with others to meet tight deadlines.
- To complete Customer Service apprenticeship Level 2.
- Option to complete essentials to telesales (BMS) after 12 months.
Benefits Of a CSG Employee:
- Attractive basic salary.
- Annual bonus scheme for all employees.
- Long Service Award.
- Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
- Employee referral bonus scheme.
- Attractive pension plan.
- Share Options - buy into our family future.
- Company perks for retail outlet discounts and more.
- Further development opportunities through in‑house, external training and apprenticeship schemes.
- Company health care cash plan - dental / opticians / physio / online GP etc.
- Modern office only 5 minutes from Whiteley.
- Standing / sitting desks.
- A daily food & coffee truck.
- 33 days holiday inclusive of public bank holidays.
- Holiday Buy and Sell Scheme.
CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.
Graduate Sales Account Manager employer: TargetJobs UK
Contact Detail:
TargetJobs UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Sales Account Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into CSG's values and mission. Show us that you’re not just looking for a job, but that you genuinely want to be part of our vision for a Cleaner, Safer future.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills can help us reduce the UK carbon footprint. We love passionate individuals, so let your enthusiasm shine through when discussing sustainable waste management practices.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or at events. Building relationships can give you insights into the role and help you stand out as a candidate who’s already engaged with our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows us that you’re proactive and genuinely interested in joining our family at CSG.
We think you need these skills to ace Graduate Sales Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sustainable waste management shine through. We want to see how much you care about making a difference to the environment and how you can contribute to our vision of a Cleaner, Safer future.
Tailor Your CV: Make sure your CV is tailored to the Graduate Sales Account Manager role. Highlight relevant experiences and skills that align with the job description, especially your communication skills and ability to manage customer relationships. We love seeing candidates who take the time to personalise their applications!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured applications that are easy to read and understand, so keep it professional yet friendly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CSG!
How to prepare for a job interview at TargetJobs UK
✨Know Your Stuff
Before the interview, make sure you understand CSG's mission and values. Familiarise yourself with their commitment to sustainable waste management and how they aim to reduce the UK's carbon footprint. This will show your passion for the role and align your values with theirs.
✨Showcase Your Communication Skills
As a Graduate Sales Account Manager, effective communication is key. Prepare examples of how you've successfully handled customer enquiries or built relationships in the past. Be ready to demonstrate your verbal and written skills during the interview, as this will be crucial for the role.
✨Be Results-Driven
CSG values a results-driven approach, so come prepared with specific examples of how you've achieved targets or contributed to team success in previous roles or projects. Highlight your ability to identify opportunities and propose solutions, which is essential for generating new business sales.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This not only shows your interest in the role but also helps you gauge if CSG is the right fit for you. Plus, it’s a great way to engage with your interviewers!