Graduate, Patient Insights & Clinical Trial Experience

This entry-level Graduate position is an exciting opportunity to support the delivery of patient insight activities aimed at reducing protocol complexity and patient/site burden while advancing Patient Focused Drug Development (PFDD). As part of a dynamic team, you will work closely with the Associate Director to provide administrative, logistical, and coordination support for a variety of patient-focused initiatives. The role involves assisting with planning and executing patient insight activities, managing materials submissions, and supporting vendor management processes. By organizing insights, documentation, and budget-related information, you will enhance efficiencies across the Clinical Trial Delivery Units (CTDUs). This position offers a strong foundation for a career in patient engagement, clinical operations, or insights-driven functions within clinical research. This is a hybrid role, requiring 50% weekly office attendance in Maidenhead and is due to start ASAP.

What You’ll Do

• Support planning and execution of patient insight activities, such as advisory boards, surveys, and focus groups, to inform protocol simplification.
• Manage patient insights materials submissions and processes to ensure timely delivery of project activities.
• Assist in vendor management by scheduling, tracking documents, and managing administrative requirements.
• Organize, consolidate, and track insights, documentation, and budget information across CTDUs.
• Learn core PFDD methodologies and contribute to developing patient-centric tools and processes.
• Provide administrative support for patient insight activities, including scheduling meetings and managing documentation.
• Assist with internal communication and support cross-functional collaboration between various teams.
• Support vendor-related processes, including information gathering, contracting workflows, and tracking deliverables.
• Maintain databases, trackers, and reporting materials for patient insight projects.
• Assist in budget tracking by updating spend trackers and processing invoices.
• Support preparation of presentations and internal reports related to patient insight activities.

Who You Are

• You are naturally curious and eager to learn about patient insights methodologies and clinical research processes.
• You possess strong organizational skills and can manage multiple tasks effectively, prioritising workload to meet deadlines.
• Your excellent written and verbal communication skills enable you to collaborate professionally with internal stakeholders.
• You are proactive, adaptable, and thrive in a fast-paced, evolving environment.
• You demonstrate empathy and respect, especially in interactions involving patient and caregiver perspectives.

Required Skills

• Bachelor's Degree required (e.g., life sciences, psychology, public health, sociology, healthcare management, communications, qualitative/qualitative research, or related fields).
• Strong interest in patient-centered qualitative research, clinical research, or health-related insights development.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Comfort with data trackers, spreadsheets, and structured information.
• Proactive, adaptable, and effective in a fast-paced environment.
• Professionalism, empathy, and respect in interactions with patients and caregivers.

Preferred Skills

• Foundational proficiency or strong interest in AI tools and data analytics.
• Experience or coursework in data interpretation, basic analytics, or dashboards.
• Experience in research support, healthcare, patient engagement, or administrative project coordination is beneficial but not essential.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.