At a Glance
- Tasks: Support customer returns, procurement, and environmental compliance in a dynamic operations team.
- Company: Join a forward-thinking company focused on customer satisfaction and operational excellence.
- Benefits: Gain valuable experience, professional development opportunities, and a supportive work environment.
- Other info: Embrace a collaborative culture with opportunities for growth and CIPS training.
- Why this job: Make a real impact by improving processes and ensuring customer satisfaction in a fast-paced setting.
- Qualifications: Degree in Business or Technical discipline; strong communication and problem-solving skills.
The predicted salary is between 25000 - 32000 € per year.
The Operations Team performance indicators focus on customer satisfaction across New Builds and Service Returns. This role supports timely deliveries, contributes to procurement activities, and helps develop and improve operational processes.
The Role
- Customer Returns Support – Assist with the administration of customer returned materials; check that returned goods match what was sent; update the Returns Tracker to keep customers informed; help process returns paperwork accurately.
- Procurement Support (Production Materials) – Support the sourcing of production materials such as metalwork, electronic components, and ad‑hoc requirements; maintain attention to detail while helping to maintain supplier relationships; work to agreed timescales and budgets.
- Procurement Support (Site Services and Travel) – Assist with procuring site service materials and help coordinate travel arrangements as required.
- Environmental and Compliance Administration – Support the organisation and maintenance of environmental and legislative records, including COSHH documentation and waste transfer requirements.
- Stock Management Assistance – Participate in quarterly and annual stock takes as part of the wider operations team. Consider the health and safety, environmental and energy impact of all activities. Support the Company’s compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 by following company policy and best practice.
Candidate Profile
- Able to adapt and work effectively in a fast‑paced environment with changing priorities.
- Confident communicator, comfortable engaging with colleagues and external stakeholders in person and by phone.
- Skilled at building and maintaining positive working relationships.
- Proactive approach to problem solving, with a willingness to explore solutions and work collaboratively with the wider team.
- Educated to degree level in a Business or Technical discipline (2:1 or above preferred, but all applications considered).
- Committed to professional development, including undertaking CIPS training and membership.
- Positive and solutions‑focused attitude with a collaborative approach to teamwork.
- Willing to engage directly to resolve issues quickly and constructively.
- Ability to challenge obstacles appropriately and contribute to delivering customer satisfaction.
Graduate Operations Assistant employer: TargetJobs UK
As a Graduate Operations Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering opportunities for professional advancement through training and mentorship programmes. Located in a vibrant area, we provide a unique chance to engage with diverse teams while contributing to meaningful projects that enhance customer satisfaction and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university. Let them know you're on the hunt for a Graduate Operations Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their customer satisfaction goals and think about how you can contribute. We want you to show that you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Whether it’s face-to-face or over the phone, being able to engage confidently with colleagues and stakeholders is key. We suggest doing mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Graduate Operations Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Graduate Operations Assistant role. Highlight any relevant coursework or projects from your degree that showcase your ability to adapt in fast-paced environments and your problem-solving skills.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about operations and how you can contribute to our team. Be sure to mention specific examples of how you've built positive relationships or tackled challenges in previous roles or projects.
Showcase Your Communication Skills:Since this role involves engaging with colleagues and external stakeholders, make sure your application demonstrates your confident communication style. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at TargetJobs UK
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and the key responsibilities of a Graduate Operations Assistant. Familiarise yourself with terms like 'customer returns support' and 'procurement activities', so you can confidently discuss how your skills align with these tasks.
✨Showcase Your Communication Skills
As this role involves engaging with colleagues and external stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, whether in person or over the phone, to demonstrate your confidence and ability to build relationships.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled challenges proactively. Think of examples that highlight your collaborative approach to problem-solving, especially in fast-paced environments, as this will resonate well with the interviewers.
✨Emphasise Your Attention to Detail
Since the role requires maintaining accurate records and managing stock, prepare to discuss how you ensure accuracy in your work. Share experiences where your attention to detail made a difference, particularly in administrative tasks or compliance-related activities.
