At a Glance
- Tasks: Provide tech support and solve desktop issues for colleagues using our helpdesk system.
- Company: Join Target Healthcare, a fast-growing innovator in the healthcare sector.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
- Why this job: Make a real difference in healthcare while developing your IT skills.
- Qualifications: Recent graduates with a passion for technology and problem-solving.
The predicted salary is between 25000 - 32000 € per year.
Welcome to Target Healthcare. We are pioneers, innovators, and lifesavers, committed to making a significant difference in the world of healthcare. Our vision is to facilitate a world where every patient has access to the medication they need.
About Us: Today, we are one of the fastest growing healthcare companies in the UK, employing over 500 diverse professionals including pharmacists, skilled technicians, HR, IT, Procurement, warehouse, and customer service staff. Our IT department assists the wider office with technical queries and builds systems and platforms required for the successful maintenance and evolution of the business.
We are looking to add a Graduate IT Desktop Support Engineer to this busy team.
Responsibilities:
- Assisting in providing a first point of contact for colleagues through our helpdesk ticketing system, Freshservice.
- Providing technical assistance to users with desktop/laptop-related issues, including hardware, software, and network connectivity.
- Providing colleagues with general remote support.
Graduate IT Desktop Support Engineer employer: TargetJobs UK
At Target Healthcare, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within our rapidly expanding organisation. Located in the heart of the UK healthcare sector, we provide a supportive environment where every team member can contribute to meaningful change in patients' lives while enjoying a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate IT Desktop Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Target Healthcare on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific technical issues and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your passion for healthcare technology! Research Target Healthcare’s mission and values, and be ready to discuss how your skills can contribute to their vision of improving patient access to medication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Graduate IT Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Graduate IT Desktop Support Engineer role. Highlight any relevant experience or skills that match the job description, especially in technical support and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to Target Healthcare's mission. Keep it concise but impactful.
Showcase Your Technical Skills:In your application, don’t forget to mention specific technical skills you possess, like familiarity with helpdesk systems or troubleshooting hardware issues. We want to see what makes you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TargetJobs UK
✨Know Your Tech Basics
Make sure you brush up on your knowledge of common desktop and laptop issues. Be ready to discuss troubleshooting steps for hardware, software, and network problems. This will show that you’re not just familiar with the tech but can also think critically about solving problems.
✨Familiarise Yourself with Freshservice
Since you'll be using a helpdesk ticketing system, it’s a good idea to get acquainted with Freshservice. If you can, explore its features and functionalities beforehand. This will demonstrate your initiative and readiness to hit the ground running.
✨Practice Your Communication Skills
As a support engineer, clear communication is key. Practice explaining technical concepts in simple terms. You might be asked to role-play a scenario where you assist a colleague over the phone or via chat, so being articulate and patient will go a long way.
✨Show Your Passion for Healthcare IT
Target Healthcare is all about making a difference in healthcare. Share why you’re passionate about IT in this sector. Whether it’s a personal story or a general interest in improving patient care through technology, showing your enthusiasm can set you apart from other candidates.
