Graduate AI Developer

As a Graduate AI Developer you will play a hands‑on role in designing, building, and deploying AI agents as part of TSG’s Applied AI programme. You’ll work within a fast‑growing AI practice that already has a live governance framework, senior AI leadership in place, and multiple production agents delivering measurable outcomes for our people and our customers. From day one, you’ll be embedded in real builds, learning how AI is designed, governed, tested, and deployed at scale across a Microsoft‑first technology estate.

Your focus will be on building AI agents using Microsoft Copilot Studio and the Power Platform, integrating them with the systems our teams and customers use, including Microsoft 365, Dynamics 365, Halo ITSM, and Azure AI. You’ll work alongside experienced AI engineers, architects, and security specialists to ensure everything you build meets TSG’s quality, security, and governance standards. This role is structured with clear and accelerated career progression and is designed for individuals who want to build real AI systems early in their careers and progress quickly based on capability. Please note a 2:1 or above in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related STEM discipline is an essential requirement for the role. This is a hybrid position, and candidates are required to be based within the North East.

Job Responsibilities

• Design, build, and deploy low‑code AI agents using Microsoft Copilot Studio, Power Automate, Power Apps, and SharePoint
• Integrate agents with Microsoft 365, Dynamics 365 (CRM & ERP), Halo ITSM, Azure AI, and TSG OneView
• Write and maintain prompts as production deliverables — versioned, reviewed, and tested
• Apply TSG’s AI Governance framework (Action Tier Model, Classification Canon, Edge Case Register, Security Architecture)
• Build robust test sets including golden cases, regression tests, hallucination checks, and output validation
• Instrument every agent with usage and performance metrics from day one
• Complete structured Microsoft learning paths in your first three months
• Work toward PL-200, PL-400, and AI-102 certifications, fully funded by TSG
• Apply learning directly to live customer and internal builds
• Collaborate daily with the AI Director, AI & BI Practice
• Work with our CISO‑led Cyber team for governance sign‑off
• Engage with the Champion Network, real users providing real feedback
• Support pilot and live deployments, including user onboarding
• Respond quickly to user feedback and iterate fast
• Contribute to the Edge Case Register and shared learnings
• Track and improve agent performance based on data, not assumptions

Knowledge, Skills & Experience

• 2:1 or above in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related STEM discipline
• Projects involving LLMs, agents, NLP, or automation are a strong advantage
• Practical understanding of LLM behaviour, limitations, and failure modes
• Prompt engineering fundamentals including structured outputs and reasoning techniques
• Grounding and RAG concepts
• Tool and function‑calling patterns in agentic AI
• AI evaluation, testing, and human‑in‑the‑loop design
• Comfortable with at least one programming language (Python, C#, JavaScript/TypeScript, or similar)
• Exposure to Copilot Studio, LangChain, Semantic Kernel, LlamaIndex, AutoGen, or direct LLM APIs
• Version control using Git
• Evidence of building something end‑to‑end, academic, professional, or personal
• Curious, proactive, and comfortable asking questions early
• Clear communicator with both technical and non‑technical audiences
• Pragmatic, delivery‑focused, and data‑driven
• Collaborative, supportive, and generous with learning

Benefits

• 25 days annual leave + public holidays, rising with length of service
• Employee benefits trust
• Company bonus scheme
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Healthcare and cash plan
• Electric vehicle salary sacrifice scheme
• Cycle to work scheme
• Employee discounts
• Employee assistance programme
• Paid CSR Days
• Company sick pay and income protection cover
• Enhanced Maternity and Paternity pay
• Employee recognition scheme
• Eyecare vouchers
• Discounted gym membership
• Long service rewards