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For Companies At a Glance
- Tasks: Deliver five-star service and create memorable moments for guests at The Landmark London.
- Company: Join a top-rated hotel known for its vibrant culture and commitment to excellence.
- Benefits: Earn up to £29,000, enjoy discounts, complimentary meals, and extensive career development opportunities.
- Other info: Join a supportive team with exciting events and recognition schemes.
- Why this job: Be part of an award-winning team and make a real impact on guest experiences.
- Qualifications: Passion for hospitality and a desire to learn and grow in a dynamic environment.
The predicted salary is between 29000 - 29000 £ per year.
Enrich the Journeys of our People and our Guests as our Front Office Graduate! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Brilliant Benefits
- Annual Earnings up to £29,000 (£25,500 basic salary + non-contractual Tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Role and Responsibilities
We are currently looking for a passionate Graduate, to join our Front Office Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. Maintain and adhere to The Landmark London Standard Operating Procedures in all day to day duties and to ensure every attempt is made to deliver memorable moments to each and every guest while providing 5* service at all times. Acquiring the knowledge to be able to explain the hotels products and rates on offer, and giving recommendation to our guests to generate maximum revenue for the department. Understanding of relevant policies and procedures and how to deal with specific situations. You will be required to work 40 hours per week, on a shift rota.
About Us
One of Sunday Times’ Top 100 “Best Companies to Work For 2025” Leaders Club Hotel of the Year Award 2025 A Leading Hotels of the World member 5 red stars 2 rosettes Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Front Office Graduate role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Front Office Graduate employer: TargetJobs UK
Contact Detail:
TargetJobs UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Graduate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values, mission, and what makes them stand out. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Front Office Graduate, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Remember, it's all about delivering those memorable moments!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent The Landmark London.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our vibrant team!
We think you need these skills to ace Front Office Graduate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our Front Office Team and delivering that five-star service to our guests.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with what we’re looking for in a Front Office Graduate. This helps us see why you’d be a great fit!
Be Authentic: Don’t be afraid to show your personality in your application. We value unique individuals, so let us know what makes you stand out and how your strengths can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at TargetJobs UK
✨Know the Company Inside Out
Before your interview, take some time to research The Landmark London. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion for Hospitality
As a Front Office Graduate, it's crucial to demonstrate your enthusiasm for providing exceptional service. Prepare examples from your past experiences where you went above and beyond for guests or colleagues. This will highlight your commitment to delivering memorable moments, which is key for this role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with a difficult guest or managing a busy check-in period. Practising these responses will help you feel more confident and articulate during the interview.
✨Dress to Impress and Be Yourself
First impressions matter, especially in the hospitality sector. Dress smartly and professionally, but also let your personality shine through. Being authentic will help you connect with the interviewers and show them that you’re not just another candidate, but someone who truly fits into their vibrant team.