At a Glance
- Tasks: Connect with industry experts and manage projects to meet customer needs.
- Company: Join a dynamic team at Third Bridge, known for its inclusive culture.
- Benefits: Earn a competitive salary with uncapped bonuses and comprehensive health coverage.
- Other info: Enjoy over 25 days off, flexible work options, and clear career progression.
- Why this job: Make an impact while developing your skills in a fast-paced environment.
- Qualifications: Must be confident, curious, and able to build relationships quickly.
The predicted salary is between 40000 - 40000 £ per year.
Start dates: July and September 2026.
Ideal Candidate
- Love dynamic, results-oriented environments
- Have the confidence to take the initiative to call and strike up a conversation with anyone
- Are naturally curious, quick learners and enjoy solving complex problems
- Know how to quickly establish a relationship of trust and be agile
- Are resilient and driven by exceeding your goals
Responsibilities
- Identify, contact and mobilize industry experts to deliver the information our customers need, often within tight deadlines.
- Manage projects from start to finish, precisely identifying your customers’ needs and coordinating calls from experts.
- Approach cold-calling experts in a variety of industries, overcoming objections and convincing them to participate.
- Work at a fast pace, managing multiple projects and clients simultaneously.
- Quickly increase your skills in markets, business models and regulatory environments.
- Leverage all of Third Bridge’s services to your customers – content library, surveys, advisory and one-on-one calls.
Benefits
- Base salary of £40,000 plus an uncapped performance bonus accessible from the second month.
- Total remuneration for the first year estimated between £51,000 and £68,000 based on performance.
- Complete coverage including health, dental, vision and pension contributions.
- More than 25 days off, flex days and the ability to work from anywhere for one month a year.
- Personal development budget – a dedicated annual allowance to invest in your progress.
- Clear progression: All managers started as partners; a promotion is available in less than two years.
- Work-life balance, regular social events, professional development opportunities, and a close-knit ambitious team.
This is an equal-opportunity employer. Third Bridge is committed to creating an inclusive environment and upholds a diverse team culture. We value diversity and welcome candidates from all backgrounds.
Customer Service Associate — Francophone employer: TargetJobs UK
Third Bridge is an exceptional employer that fosters a dynamic and results-oriented work culture, perfect for those who thrive in fast-paced environments. With a competitive salary structure, comprehensive benefits including health coverage and generous leave policies, as well as a strong emphasis on personal development and career progression, employees are empowered to grow and succeed. The inclusive atmosphere and supportive team dynamics make Third Bridge an attractive place for individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Associate — Francophone
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at TargetJobs UK. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like TargetJobs UK before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Associate — Francophone
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to TargetJobs UK:Your cover letter is your chance to shine! Tell us why you want to work at TargetJobs UK specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at TargetJobs UK!
How to prepare for a job interview at TargetJobs UK
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
