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- Tasks: Support our team with first-class customer service and technical expertise.
- Company: Agilent, a leader in life sciences and diagnostics.
- Benefits: Career development, comprehensive training, and a vibrant company culture.
- Other info: Join a multicultural team and tackle exciting challenges in a global organisation.
- Why this job: Make a real impact while expanding your technical skills in a dynamic environment.
- Qualifications: Pursuing a degree in Chemistry, Biology, or related field; customer-focused mindset.
The predicted salary is between 20000 - 30000 ÂŁ per year.
At Agilent, we inspire and support discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Our mission is to enable customers to gain the insights they seek â so they can do what they do best: improve the world around us.
Are you looking to use your science or engineering background in a unique and impactful way? Do you want to apply and expand your technical knowledge in a commercial role? If so, this 12âmonth placement opportunity is perfect for you.
As a Technical Support Intern, you'll support a team providing firstâclass support to our customers using a variety of remote diagnostic tools. The support covers techniques ranging from Chromatography, Mass Spectrometry, Atomic and Molecular Spectroscopy, Genomics, Automation and Cell Analysis. You will also have the opportunity to develop your technical skills and interact with the wider organization, including our field service engineers, sales/preâsales, and scheduling teams.
What You'll Do
- Provide support to our Technical Support Engineers.
- Build technical skillsets related to many scientific techniques.
- Gain commercial experience at a qualityâdriven, cuttingâedge company.
- Work as part of a multicultural team.
Qualifications
- Currently pursuing a degree in Chemistry, Biology, or a Life Scienceârelated field as part of a 4âyear university program (must be completing the second year).
- Customerâfirst mindset.
- Willingness to work as part of a team with a focus on technical excellence and customer service.
- Proactive attitude with a willingness to learn and adapt to new challenges.
Desirable but Not Essential
- Handsâon experience with Chromatography, Mass Spectrometry, Atomic and Molecular Spectroscopy, or Genomic techniques.
- Customer service skills.
What We Offer
- Outstanding company culture and working environment.
- Career development opportunities.
- A position within an international organization, offering a multifaceted working environment with exciting challenges and opportunities.
- Comprehensive training and development opportunities to help you grow.
Technical Support Intern (12-Month Placement) in Cheadle Hulme employer: TargetJobs UK
Contact Detail:
TargetJobs UK Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Technical Support Intern (12-Month Placement) in Cheadle Hulme
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Agilent on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
â¨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure we can discuss key concepts in Chromatography, Mass Spectrometry, and other techniques mentioned in the job description.
â¨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for someone. This will highlight your customer-first mindset that Agilent values.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre serious about joining the team at Agilent.
We think you need these skills to ace Technical Support Intern (12-Month Placement) in Cheadle Hulme
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Support Intern role. Highlight any relevant coursework or projects in Chemistry, Biology, or Life Sciences that showcase your technical knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for science and engineering, and explain why you want to join Agilent. Be sure to mention how your proactive attitude and customer-first mindset make you a great fit for the team.
Showcase Your Team Spirit: Since this role involves working in a multicultural team, emphasise your ability to collaborate and communicate effectively. Share examples of past experiences where you worked as part of a team to solve problems or achieve goals.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itâs straightforward, and youâll be able to keep track of your application status easily. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at TargetJobs UK
â¨Know Your Science
Brush up on your knowledge of Chromatography, Mass Spectrometry, and other relevant techniques. Being able to discuss these topics confidently will show that you're not just a candidate with a degree, but someone who understands the practical applications of your studies.
â¨Customer Service Mindset
Since this role involves supporting customers, think about examples from your past experiences where you provided excellent customer service. Be ready to share how you handled challenges and ensured customer satisfaction, even if it was in a different context.
â¨Show Your Team Spirit
Agilent values teamwork, so be prepared to discuss how you've collaborated with others in the past. Share specific instances where you contributed to a team project or helped a colleague, highlighting your proactive attitude and willingness to learn.
â¨Ask Insightful Questions
Prepare thoughtful questions about the internship and the company culture. This shows your genuine interest in the role and helps you assess if Agilent is the right fit for you. Consider asking about the training opportunities or how the team collaborates on projects.