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For Companies At a Glance
- Tasks: Analyse user interactions and improve AI conversational experiences for legal services.
- Company: Join Rocket Lawyer, making law accessible and user-friendly.
- Benefits: Gain valuable experience, work remotely, and collaborate with diverse teams.
- Other info: Remote internship from June to August 2026 with potential for career growth.
- Why this job: Make a real impact on how millions access legal help through innovative AI.
- Qualifications: Masters in Linguistics or Cognitive Science; strong analytical and writing skills.
The predicted salary is between 20000 - 30000 £ per year.
Who You Are
- Recent Grad: Research focused Masters degree in Linguistics, Cognitive Science, or a similar field
- Analytical Curiosity: You love digging into data to find the "Why" behind a user's behaviour
- Writing Skills: You can take a 10-sentence text and turn it into a 2-sentence conversational response without losing the meaning
- Research Background: You have undertaken previous research projects in different areas. Cataloging experience is a plus
- Some familiarity with LLMs: (like Gemini) and a desire to learn professional tools
- Mission-Aligned: You believe that everyone, regardless of their bank account, should have access to legal protection
- Language/Translation Skills: You can understand the nuances in analysing the style, tone, and language used by Copilot, and identify where users respond positively
What the Job Involves
- Rocket Lawyer is making the law affordable and simple
- You will join the Rocket Copilot™ team to help us bridge the gap between complex legal logic and a friendly, human‑centric conversational experience
- This is a high‑impact role where you will see your work live in a product used by millions
- Transcript Analysis: Review anonymised chat logs to identify where Rocket Copilot "hallucinates" or where users feel frustrated by legal complexity
- Research Design: Work with product, design, data, legal, and engineering teams to establish user‑value focused research questions to assess user value and value gaps in our products
- User Research Support: Help coordinate and take notes during usability sessions where real users interact with our AI agents
- Quality Audit: Maintain a "Library of Truth"—documenting the best‑performing conversational patterns to be reused across the platform
- Outcome Focused: Focusing on producing insights on which conversations lead to conversion and engagement
- Prompt Testing: Run "A/B tests" on different AI prompts to see which version provides the most helpful, legally safe, and engaging response
- Style Guide/Rubric: Based on your insights during this internship, create a style guide on voice and tone to which users respond better
Reports to: Principal Product Manager
Location: Remote, but you must be located in the UK during the internship
Duration: June 8, 2026 - August 14, 2026, working 37.5 hours per week
The Application Process:
- Recruiter Phone Screen
- Role Assessment(s)
- Hiring Manager Interview
AI UX Conversational Analyst Internship employer: TargetJobs UK
Contact Detail:
TargetJobs UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI UX Conversational Analyst Internship
✨Tip Number 1
Get to know the company inside out! Research Rocket Lawyer and their mission to make legal services accessible. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your conversational skills! Since this role is all about bridging complex legal logic with user-friendly interactions, try role-playing with friends or family. This will help you articulate your thoughts clearly and concisely.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Rocket Lawyer.
We think you need these skills to ace AI UX Conversational Analyst Internship
Some tips for your application 🫡
Show Off Your Writing Skills: Since we’re looking for someone who can distil complex ideas into simple, conversational responses, make sure your application reflects that. Use clear and concise language to showcase your ability to communicate effectively.
Highlight Your Research Experience: We love a good research background! Be sure to mention any projects you've worked on, especially those related to linguistics or cognitive science. This will show us your analytical curiosity and how you dig into data.
Connect with Our Mission: Let us know why you believe in making legal protection accessible to everyone. A personal touch about why this mission resonates with you can really make your application stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at TargetJobs UK
✨Know Your Stuff
Make sure you brush up on your knowledge of LLMs and conversational design. Familiarise yourself with Rocket Lawyer's mission and how they aim to simplify legal processes. This will show your genuine interest in the role and help you connect your background in Linguistics or Cognitive Science to their needs.
✨Show Off Your Analytical Skills
Prepare to discuss your previous research projects and how you've used data to uncover user behaviour insights. Think of specific examples where your analytical curiosity led to meaningful findings, as this will demonstrate your fit for the role.
✨Practice Your Writing
Since writing skills are key for this position, practice summarising complex texts into concise, engaging responses. You might even want to bring a few examples of your work to the interview to showcase your ability to distil information without losing its essence.
✨Engage with Us
During the interview, don’t hesitate to ask questions about the team dynamics and the projects you'll be involved in. Showing that you're eager to collaborate and learn from others will highlight your mission-aligned mindset and enthusiasm for the role.