At a Glance
- Tasks: Lead client change delivery and inspire a team to achieve excellence.
- Company: Dynamic company focused on impactful client relationships and innovative change.
- Benefits: 30 days holiday, private medical insurance, and a supportive culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by guiding talented teams and delivering meaningful change.
- Qualifications: Experience in client-facing roles and strong leadership skills required.
The predicted salary is between 74000 - 74000 £ per year.
Permanent | Salary: £74,000 per annum | Hybrid with regular travel to our Cardiff Office
Partner with clients. Drive delivery excellence. Lead a team that makes it happen. Are you a strategic, client-focused leader who thrives in complexity? Do you love guiding talented people to deliver meaningful, well‑controlled change? If yes — you’ll feel right at home with us. We’re looking for a Programme Manager to lead the delivery of client change, directly with our clients to understand their strategic priorities and ensuring Target is fully aligned and resourced to deliver to their needs.
What You’ll Be Doing
- Delight Clients
- Be trusted by our clients as a delivery partner who gets things done – and gets them done well
- Nurture relationships with our clients, understanding their strategy and priorities
- Translate client needs into clear, well‑structured delivery roadmaps
- Ensure projects are scoped, planned and delivered to agreed milestones and outcomes
- Drive Financial Performance
- Apply strong commercial and financial awareness to all programme decisions
- Manage budgets, forecasting and financial controls with discipline
- Support pricing, bids and commercial conversations with clients
- Lead People
- Lead, develop and support Project Managers, ensuring they’re equipped, motivated and set up for success
- Inspire and energise the wider change and technology community, fostering collaboration, agility and a shared commitment to delivery excellence
- Enhance Processes
- Deliver programmes in line with Target’s frameworks, ensuring control, compliance and quality
- Report progress clearly, elevate risks early and embed lessons learned
- Champion continuous improvement, lean delivery and high performance
What It’s Like to Work With Us
Change Delivery is where the action happens — no two days are the same. You’ll be surrounded by experienced, collaborative colleagues with diverse backgrounds, always ready to share knowledge and support. You’ll work closely with teams across the business, right up to Exec level, shaping the change that pushes our organisation forward. And because people matter here:
- You’ll get regular feedback and recognition for your impact
- We celebrate success through our My Recognition portal
- We’re committed to wellbeing, embracing tech, and offering real opportunities to grow your career
- We genuinely care about creating a fun, supportive culture.
What You Bring
- You’re someone who is:
- An excellent communicator who builds strong relationships with clients and colleagues
- Organised, structured and confident managing time and competing priorities
- Commercially astute and comfortable managing budgets
- A supportive leader who grows others
- Accountable, solutions‑focused and calm under pressure
- Always looking for ways to improve how things are done
Experience & Qualifications
- You have:
- Proven experience delivering change in a client‑facing role
- Strong financial services experience
- A PM qualification (APM, Prince2, or equivalent)
- Experience leading PMs and managing portfolios
- Experience with Waterfall, Agile and Hybrid approaches
Bonus Skills (Nice to Have)
- Experience delivering in outsourced or BPO environments
- Offshore team collaboration
- Exposure to ISO/CMMI
- Agile qualifications and/or MSP certification
Benefits
- 30 days holiday entitlement plus bank holidays (From Day 1)
- Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
- Company Paid Private Medical Insurance (benefit in kind)
- Group Life Assurance
- Group Income Protection
- Discretionary Annual Pay Review
- Discretionary Annual Bonus Scheme
- Loyal Service Scheme - rewarding your commitment with financial recognition, additional holidays, and matched pension contributions of up to 10% at key service milestones.
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
- Recognition Scheme
- Free Mortgage Advice and Support
- Wisdom Wellbeing, your go to for wellbeing resources and solutions to include an Employee Assistance Program
- Everest Funeral Concierge
- Free Bereavement and Probate Advice and Support
- Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
- Paid eye tests and employer contribution towards spectacles specifically for VDU use.
- Enhanced parental leave
Other Benefits
- Technology Buying Scheme
- Discounted Gym Memberships
- Taste Card / Coffee Club Membership
- Charitable Payroll Giving
- Cycle to work Scheme (Salary Sacrifice)
Ready to Lead the Change?
If you want to deliver impactful delivery for clients, develop great people and make a visible difference — we’d love to hear from you.
Client Programme Manager in Cardiff employer: Target
At Target, we pride ourselves on being an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. Our Cardiff office fosters a supportive culture that prioritises employee wellbeing and growth, with generous benefits including 30 days of holiday, a defined pension scheme, and comprehensive health coverage. Join us to lead impactful change while developing your career alongside talented colleagues who are committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Client Programme Manager in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Programme Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss how you've driven delivery excellence in past roles. Use specific examples to demonstrate your ability to manage budgets and lead teams effectively. We want to see how you can make an impact!
✨Tip Number 3
Research the company inside out. Understand their strategic priorities and how you can align with them. This will not only help you in interviews but also show that you're genuinely interested in being part of the team at Target.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining us and making a difference in client change delivery.
We think you need these skills to ace Client Programme Manager in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Programme Manager role. Highlight your experience in client-facing roles and how you've successfully delivered change, as this will show us you're the right fit for our team.
Showcase Your Leadership Skills:We want to see how you lead and inspire teams! Share examples of how you've developed project managers or led teams through complex projects. This will help us understand your leadership style and how you can contribute to our culture.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Target
✨Know Your Clients
Before the interview, research the company’s clients and their strategic priorities. Understanding who they work with and what challenges those clients face will help you demonstrate your ability to nurture relationships and deliver tailored solutions.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you inspire and develop teams. Share specific examples of how you've motivated project managers in the past and how you ensure they are set up for success.
✨Demonstrate Financial Acumen
Since financial performance is key, come ready to talk about your experience managing budgets and making financially sound decisions. Use concrete examples to illustrate how you've applied commercial awareness in previous roles.
✨Emphasise Continuous Improvement
Highlight your commitment to continuous improvement and lean delivery. Be ready to discuss how you've championed process enhancements in past projects and how you plan to bring that mindset to the role.
