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- Tasks: Lead and innovate care services, ensuring high-quality support for those with complex needs.
- Company: Target Housing, a leading provider of care services in South Yorkshire and The Humber.
- Benefits: Competitive salary, generous annual leave, pension scheme, and career development opportunities.
- Why this job: Make a real difference in people's lives while shaping impactful care services.
- Qualifications: Experience in health and social care leadership, with strong team management skills.
- Other info: Join a values-driven organisation committed to continuous improvement and community impact.
The predicted salary is between 44500 - 49000 £ per year.
Salary: £53,510 - £56,775 per annum
Hours: Full-time - 39 hours per week
Location: South Yorkshire & Hull (with regular travel across services)
About Target Housing
For over 30 years, Target Housing has been a leading provider of accommodation-based support and care services across South Yorkshire and The Humber. We support people with complex needs and multiple disadvantage to live fulfilling, independent lives and make positive, informed choices. We are committed to delivering high-quality, person-centred services that promote dignity, recovery, and inclusion.
About the Role
We are seeking an experienced and values-driven Head of Operations (Care & Support) to provide strategic and operational leadership across our accommodation-based and community outreach services in South Yorkshire and Hull. Reporting directly to the CEO, you will play a key role in delivering our strategic objectives, leading service improvement, and ensuring high-quality, safe, and effective care and support for people with complex needs. You will oversee a diverse portfolio of services, ensuring strong performance across quality, compliance, financial sustainability, and workforce development. As a senior leader within the organisation, you will work collaboratively with NHS partners, Local Authorities, commissioners, and other stakeholders to shape and develop services that respond to local need and national priorities. This role requires flexibility, resilience, and a strong commitment to driving positive change for people severely affected by learning disability and multiple disadvantage.
Key Responsibilities
- Work closely with the CEO and senior leadership team to implement organisational strategy and manage change effectively.
- Provide strategic leadership across a portfolio of care and support services, ensuring delivery meets contractual, quality, and financial requirements.
- Lead and support a team of Service Managers, fostering a culture of inclusion, accountability, and continuous improvement.
- Ensure services consistently deliver safe, high-quality, person-centred care, meeting and exceeding regulatory and CQC standards.
- Build and maintain strong relationships with commissioners, funders, and strategic partners to influence service design and growth.
- Drive innovation and service development, aligning practice with national policy, best practice, and organisational priorities.
- Oversee financial performance, ensuring services operate within budget and deliver value for money.
- Identify opportunities for managed service expansion and income growth, working collaboratively with Development team.
- Provide senior safeguarding leadership, ensuring robust safeguarding arrangements are in place, with clear reporting, escalation, and accountability across all services.
- Champion a culture of openness, learning, and continuous improvement, ensuring incidents, near misses, and safeguarding concerns are reviewed, lessons are learned, and improvements are embedded into practice.
- Participate in the organisation's on-call rota as required.
Why Join Us?
This is a senior leadership opportunity to shape and lead services that make a real difference to people's lives. You'll be part of a committed and values-led organisation, with the chance to influence service design, support workforce development, and drive continuous improvement across a diverse portfolio of services.
What We're Looking For
Essential:
- Proven experience as a Registered Manager leading multi-site supported living or residential services within health and social care.
- Experience managing complex contracts and geographically dispersed teams.
- Strong leadership skills, with a track record of developing teams and driving high standards of performance.
- A proactive approach to quality assurance, health & safety, and regulatory compliance, including CQC standards.
- Ability to analyse operational challenges and implement effective action plans to achieve service improvement.
- A Level 5 qualification (or higher) in Care, Leadership, or Management, or equivalent demonstrable experience.
Desirable:
- Experience working with people with complex needs, such as mental health, learning disabilities, autism, or brain injury.
- Experience working in partnership with NHS and Local Authority commissioners.
We Offer:
- Employer Contributory Company pension scheme (4%)
- Annual Leave: 28 days Annual Leave with an additional day each year up to 33 days PLUS 8 Bank Holidays.
- Great opportunities for career development
- Allocated training
- Access Membership to Westfield Health & Lifetime Financial
- Ability to apply for the Blue Light Card
Applicants will require a satisfactory Enhanced DBS Check, 2 Employment References, a Driving Licence and access to their own vehicle.
Closing Date: 27th February 2026
Head of Operations - Care and Support in Rotherham employer: Target Point New Srl
Contact Detail:
Target Point New Srl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Care and Support in Rotherham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care and support sector. Attend local events or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and support, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or improved services in your previous roles. Highlighting your ability to drive change will resonate well with hiring managers looking for a Head of Operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Operations - Care and Support in Rotherham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading care and support services. We want to see how your skills align with our mission of delivering high-quality, person-centred care.
Showcase Your Leadership Skills: As a Head of Operations, strong leadership is key. Use your application to demonstrate your track record in developing teams and driving performance. Share specific examples that showcase your ability to lead diverse teams effectively.
Highlight Relevant Experience: Don’t forget to mention your experience with complex needs and multi-site management. We’re looking for someone who understands the challenges and can implement effective solutions, so make that clear in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Target Point New Srl
✨Know Your Stuff
Before the interview, dive deep into Target Housing's mission and values. Understand their approach to care and support for people with complex needs. This will help you align your answers with their goals and demonstrate your commitment to their cause.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Highlight your experience in managing multi-site services and driving performance. Be ready to discuss how you foster a culture of inclusion and continuous improvement within your teams.
✨Understand the Regulatory Landscape
Brush up on CQC standards and other relevant regulations. Be prepared to discuss how you've ensured compliance in previous roles and how you would maintain high-quality, person-centred care at Target Housing.
✨Build Relationships
Think about how you can build strong relationships with stakeholders like NHS partners and Local Authorities. Prepare to share your strategies for collaboration and influencing service design, as this is crucial for the Head of Operations role.
