At a Glance
- Tasks: Support clients with housing, benefits, and budgeting to ensure a smooth transition.
- Company: Target Housing, dedicated to helping vulnerable individuals thrive.
- Benefits: Gain valuable experience, training opportunities, and a supportive team environment.
- Other info: Join a dynamic team focused on community support and personal growth.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: Experience with vulnerable groups and knowledge of welfare benefits is essential.
The predicted salary is between 30000 - 40000 £ per year.
Main Purpose: To work with Target Housing Clients to give support with sign up’s, benefits and rents.
Specific Tasks:
- Assist clients when moving in, or out of Target accommodation.
- Assess their financial circumstances.
- Assist clients to maximize their income and to manage their personal budgets.
- Act as clients’ Tenancy Support worker offering advice and support.
- Support clients to understand their rights and responsibilities under their occupancy agreements.
- Monitor clients’ handling of Target Housing property and consumption of gas & electricity.
- Monitor clients’ compliance with their occupancy agreements and act to resolve non-compliance issues, informing line manager of serious breaches.
- Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to Target Housing.
- Help clients with budgeting.
- Negotiate with other bodies on behalf of the client on the repayment of arrears such as rent owed to the Local Authority Housing Department.
- Liaise with appropriate referral bodies to ensure that all are aware of relevant information.
- Work closely with other support agencies.
- Attend properties as and when required.
- Keep all records in order that the value of the tenant support service can be audited and comply with confidentiality policy.
- Provide cover for absent colleagues as directed.
General Tasks:
- Attend and participate in training sessions or activities as required.
- Participate in team meetings and supervision as required.
- Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements.
- Adhere to all of Target Housing’s policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.
- Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.
Person Specifications:
- Experience of providing a service to vulnerable groups.
- Experience of delivering supported housing services.
- Experience of delivering services to clients’ housing and accommodation.
- In-depth and up to date knowledge of Welfare Benefits System.
Competencies:
- Customer Focus - Critical.
- Integrity - Critical.
- Team Working - Critical.
- Confidence & Judgment - Very Important.
- Communication and Influence - Very Important.
- Planning & Organising - Important.
- Technical - Important.
Tenancy Support Worker (Internal Applicants Only) in Rotherham employer: Target Housing
Target Housing is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to supporting vulnerable groups, employees benefit from a collaborative work culture, comprehensive training opportunities, and the chance to make a meaningful impact in the community. Located in a supportive environment, our team members enjoy a fulfilling career while helping clients navigate their housing challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Worker (Internal Applicants Only) in Rotherham
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within Target Housing. Let them know you're interested in the Tenancy Support Worker role and ask for any insights or advice they might have.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Welfare Benefits System. We all know how crucial it is for this role, so make sure you can discuss it confidently and show how you can help clients navigate it.
✨Tip Number 3
Showcase your experience with vulnerable groups during the interview. Share specific examples of how you've supported clients in the past, especially in housing or financial situations. This will demonstrate your capability and commitment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Target Housing.
We think you need these skills to ace Tenancy Support Worker (Internal Applicants Only) in Rotherham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with vulnerable groups and supported housing services. We want to see how your skills align with the specific tasks mentioned in the job description.
Showcase Your Knowledge:Demonstrate your understanding of the Welfare Benefits System in your application. We’re looking for candidates who can confidently navigate this area, so don’t hold back on sharing relevant experiences or insights.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and directly related to the competencies we’re after, like communication and teamwork.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Target Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of the Welfare Benefits System and supported housing services. Being able to discuss these topics confidently will show that you're well-prepared and understand the role inside out.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported vulnerable groups or managed tenancy issues. This will help demonstrate your relevant experience and how it aligns with the job requirements.
✨Be a Team Player
Since teamwork is critical for this role, think of instances where you've collaborated effectively with others. Highlighting your ability to work closely with support agencies and colleagues will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
