At a Glance
- Tasks: Lead a team in delivering high-quality supported housing services.
- Company: Target Housing, a supportive and dynamic organisation.
- Benefits: 28 days leave, pension contributions, health benefits, and ongoing development.
- Other info: Join a supportive environment with opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams in supported housing or similar services.
The predicted salary is between 30000 - 40000 £ per year.
- ^Internal Applicants Only*
- Service Manager
- About the
Role: Target Housing is seeking an experienced Service Manager to lead one of our supported housing services.
This is an exciting opportunity for an established manager who enjoys leading people, driving service quality and developing teams.
The successful candidate will provide operational leadership, ensuring high-quality, person-centred services are delivered safely, effectively and in line with contractual and regulatory requirements.
Working closely with the Head of Operations, you will support service development, embed best practice and ensure the service continues to achieve positive outcomes for the people we support.
Key Responsibilities
- Provide day-to-day operational leadership of the service.
- Lead, motivate and develop a team of Team Leaders and Support Workers.
- Ensure services are delivered in line with contractual requirements, organisational policies and regulatory standards.
- Monitor performance, quality and service outcomes, taking appropriate action where required.
- Oversee safeguarding, risk management and health and safety compliance.
- Manage staffing, supervision, absence, performance and employee development.
- Build effective relationships with commissioners, local authorities and partner agencies.
- Support service improvement initiatives and contribute to organisational development.
- Manage budgets and resources responsibly.
- Produce accurate reports, maintain high standards of record keeping and maintain and deliver KPI’s.
Essential Criteria. Applicants must be able to demonstrate
- Experience of managing teams within supported housing, homelessness, housing support or similar services.
- Experience of leading staff through change and maintaining high levels of performance.
- Strong knowledge of safeguarding, risk management and regulatory compliance.
- Experience of performance management, supervision and staff development.
- Excellent organisational and communication skills.
- Ability to build productive relationships with internal and external stakeholders.
- Full UK driving licence and access to a vehicle.
Desirable
- Experience of managing geographically dispersed teams.
- Knowledge of commissioned support services.
- Experience of contract performance and KPI management.
- Understanding of trauma-informed approaches.
- Previous experience within asylum or migrant support services.
What We Offer
- 28 days annual leave plus Bank Holidays, increasing with service.
- Employer pension contribution.
- Westfield Health.
- Blue Light Card eligibility.
- Ongoing learning and development.
- Supportive leadership and regular supervision.
Closing date 28th July at 5pm.
Service Manager - Rotherham employer: Target Housing
Target Housing is an exceptional employer dedicated to transforming lives through compassionate support and high-quality housing. With a strong focus on employee growth, we offer excellent career development opportunities, ongoing training, and a supportive work culture that values feedback and collaboration. Located in Rotherham, our team enjoys a fulfilling work environment with generous benefits, including mileage compensation, a contributory pension scheme, and 28 days of annual leave, ensuring that our staff can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Rotherham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Target Housing!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Target Housing.
We think you need these skills to ace Service Manager - Rotherham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Target Housing. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Target Housing and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Target Housing. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Target Housing's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Target Housing
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Target Housing.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Target Housing will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Target Housing and how you would contribute to adapting HR strategies.
