At a Glance
- Tasks: Support vulnerable residents to achieve independence and manage their tenancies.
- Company: Target Housing, a charity transforming lives through stable accommodation and support.
- Benefits: Gain valuable experience, training opportunities, and contribute to meaningful change in the community.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Understanding of supported housing services and basic knowledge of welfare benefits.
The predicted salary is between 30000 - 40000 £ per year.
- Housing Support Worker - Doncaster Complex Needs
- About
Us: Target Housing is a charity and registered social landlord.
Over the past 30 years we have shown that stable accommodation and support can help transform lives.
We work in a psychologically and trauma informed way to empower people to achieve independence.
Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society.
You will have an allocated caseload of tenants who you will support for the agreed contractual hours within their accommodation with the aim of supporting them to eventually move onto independent living.
This is achieved by completing a support plan and risk assessment with the service user which consists of achievable goals within a realistic timeframe.
The service users we support have multiple complex needs and reside in shared and single occupancy accommodation.
We take a multi-agency approach to ensure the most comprehensive amount of support is provided for the tenants needs.
Our priority is to build a positive working relationship with the individual, this is the foundation of working within a psychologically informed environment (PIE) and Trauma Informed way.
Target is a collaborative organisation and have several office locations where you can access additional guidance from colleagues and management.
Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break.
Main Purpose: To provide high quality housing and support services to residents in order to assist them to sustain their tenancies.
- Specific Tasks
- Assist residents when moving in, or out of Target accommodation.
- Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.
- Act as residents’ keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.
- Assist residents to maximise their income and to manage their personal budgets.
- Support residents to understand their rights and responsibilities under their occupancy agreements.
- Support and motivation to residents encouraging them to achieve personal goals.
- Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.
- Review support plans periodically and adapt them according to changing needs
- Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.
- Monitor residents’ handling of Target Housing property and consumption of gas & electricity.
- Monitor residents’ compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.
- Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.
- Where appropriate, help residents with budgeting.
Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.
- Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.
- Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.
- Assist in the delivery and development of resident activities.
- Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.
Build links with external organisations, to maintain constructive working relations and to ensure resident’s needs are met.
- Participate in office duty arrangements.
- Provide cover for absent Housing Support Assistants & Supported Housing Assistant.
- Accompany a colleague to an appointment or visit where dual attendance is required.
- General Tasks
- Attend and participate in training sessions or activities as required.
- Participate in team meetings and supervision as required,
- Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.
- Adhere to all of Target Housing’s policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.
- Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.
Person Specifications
- Understanding of services provided to vulnerable groups
- Understanding of delivering supported housing services.
- Understanding of delivering services to residents in housing and supported accommodation
- Basic knowledge of Welfare Benefits System.
- An understanding of risk assessments and support planning
- Understanding of the Judiciary System in the UK
Housing Support Worker - Doncaster Complex Needs employer: Target Housing
Target Housing is an exceptional employer dedicated to transforming lives through compassionate support and high-quality housing. With a strong focus on employee growth, we offer excellent career development opportunities, ongoing training, and a supportive work culture that values feedback and collaboration. Located in Rotherham, our team enjoys a fulfilling work environment with generous benefits, including mileage compensation, a contributory pension scheme, and 28 days of annual leave, ensuring that our staff can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker - Doncaster Complex Needs
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Target Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Target Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Target Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Target Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Support Worker - Doncaster Complex Needs
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Target Housing:Before hitting send, make sure to tailor your application specifically to Target Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Target Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
