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- Tasks: Lead a team to deliver top-notch maintenance support and ensure smooth operations.
- Company: Target Housing, a charity transforming lives through stable accommodation and support.
- Benefits: 28 days annual leave, health cover, financial wellbeing support, and more.
- Why this job: Make a real difference while developing your leadership skills in a meaningful role.
- Qualifications: Experience in administration and team management is a plus.
- Other info: Join an inclusive culture that values diversity and offers flexible working options.
The predicted salary is between 36000 - 60000 £ per year.
Main Purpose
To deliver an efficient maintenance support service, providing high-quality administrative assistance to the Property Admin Manager while leading and developing a team of seven administrators.
Key Responsibilities
- Team Leadership & Management
Oversee a small team of property administrators to ensure all daily tasks and service-level expectations are met. Prioritise incoming repair requests and elevate issues as needed. Provide coaching, training, and development to maintain a skilled and motivated team. - Planning & Co-ordination
Work with Day-to-Day and Void Maintenance Managers to co-ordinate repairs, resolve issues, and support fast turnaround times. Monitor workflow and adjust priorities to maintain service levels and minimise delays. - Communication & Customer Service
Maintain effective communication with internal teams, partners, and customers. Liaise with landlords, letting agents, and contractors to ensure timely progress of repairs. - Compliance & Regulatory Responsibilities
Identify and prioritise repairs under Awaab’s Law and ensure statutory timescales are met. Track repairs to ensure compliance with legal and organisational standards. Maintain accurate records for audit and reporting purposes. - Additional Duties
Attend meetings, training, 1‑1s, supervisions, and appraisals. Adhere to organisational policies including health & safety, safeguarding, confidentiality, and equality of opportunity. Undertake additional duties supporting organisational aims as directed.
About Us
Target Housing is a charity supporting vulnerable and disadvantaged individuals. For 25+ years, we have shown that stable accommodation and tailored support can transform lives and promote independence. If you want a role with real purpose, development opportunities, and a competitive benefits package, this could be for you.
Equality, Diversity & Inclusion
We are an Equal Opportunities employer committed to an inclusive culture. Our Inclusion & Diversity Action Plan and I&D Champions support continuous improvement. We welcome applicants from all backgrounds, especially underrepresented groups and those with lived experience. We embrace flexibility and are a Disability Confident employer. Please contact us if you need adjustments during the application or interview process.
Benefits at Target Housing
28 days Annual Leave, plus Bank Holidays (increasing by 1 day with every years' service up to 33 days) Blue Light Card Westfield Health Cover Financial Wellbeing Support – Access to Lifetime Finance
Please note, shortlisting will be completed regularly, and we therefore reserve the right to close the advertisement early. Unfortunately we are not able to provide sponsorship for this role. If you have any questions about the role, please get in touch at: Rebecca.Thorneycroft@targethousing.org.uk
Maintenance Admin Team Leader in Rotherham employer: Target Housing Ltd
Contact Detail:
Target Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Admin Team Leader in Rotherham
✨Tip Number 1
Get to know the company! Research Target Housing and understand their mission. When you show genuine interest in their work, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past experiences that highlight your skills in these areas, as they’re key for this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Maintenance Admin Team Leader in Rotherham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in team leadership and administration. We want to see how your skills align with the role of Maintenance Admin Team Leader, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since effective communication is key in this role, use your application to demonstrate your ability to liaise with various stakeholders. Share examples of how you've successfully managed relationships with clients or team members in the past.
Highlight Compliance Knowledge: Given the importance of compliance in this position, make sure to mention any experience you have with regulatory responsibilities. We’re looking for someone who understands the ins and outs of legal standards, so don’t forget to include that in your application!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team at Target Housing!
How to prepare for a job interview at Target Housing Ltd
✨Know Your Team Dynamics
Before the interview, think about how you would lead a team of administrators. Be ready to discuss your leadership style and how you would motivate and develop your team. Highlight any past experiences where you've successfully managed a team or improved team performance.
✨Master the Compliance Details
Familiarise yourself with Awaab’s Law and other compliance regulations relevant to the role. Be prepared to explain how you would ensure that repairs are tracked and completed within statutory timescales. This shows you understand the importance of compliance in maintenance administration.
✨Communication is Key
Think about examples where you've effectively communicated with various stakeholders, such as landlords, contractors, or internal teams. During the interview, share these experiences to demonstrate your ability to maintain effective communication and resolve issues quickly.
✨Show Your Problem-Solving Skills
Prepare to discuss specific scenarios where you've had to prioritise tasks or resolve conflicts. Think about how you would handle incoming repair requests and what strategies you would use to minimise delays. This will showcase your planning and coordination skills.
