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- Tasks: Support our Facilities Manager and ensure everything runs smoothly in our Cardiff and Newport offices.
- Company: Join a friendly, high-performing People Team at Target.
- Benefits: Enjoy 30 days holiday, hybrid working, and a range of health benefits.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Organised, proactive, and confident communicator; customer service experience is a plus.
- Other info: Access to learning opportunities, recognition, and fun team culture.
The predicted salary is between 26000 - 30000 £ per year.
Facilities Officer Cardiff Office with occasional travel to our Newport Office | Fully On Site | Monday - Friday £28,000 per annum
Looking for a role where no two days are the same, and you get to make a real impact? Join us as a Facilities Officer and help keep our workplace running smoothly, safely and brilliantly.
What You’ll Be Doing
- Being responsible for the access control system – ensuring ID badges are issued to starters, dealing with any access changes and disabling cards where required
- Responding to Facilities ServiceDesk requests within agreed SLA’s
- Escalating any risk of hazards with appropriate urgency
- Supporting the Facilities Manager in delivering scheduled Health & Safety checks of our properties
- Reviewing First Aiders / Fire Marshals to ensure adequate numbers scheduling training courses when required, to ensure cover onsite is maintained
- Scheduling planned and reactive maintenance of site with external contractors
- Stock management and ordering of stationery supplies and printer consumables for the company
- Ordering catering and setting up meeting rooms for client or colleague meetings
Requirements
What you’ll bring: You’re professional, approachable and organised — someone who solves problems before they become problems. You’re confident communicating with everyone, proactive in getting things done, and happy juggling a busy to‑do list. Experience in customer service or facilities is great (but not essential), and you’ll need solid IT skills (Outlook, Excel, Word). First Aid, Fire Marshal or NVQ qualifications are a bonus!
Why you’ll love it here
You’ll be part of our friendly, high‑performing People Team, supporting over 500 colleagues across Target. We’re big on collaboration, development and fun — you’ll get regular feedback, access to learning opportunities, recognition for a job well done, and the chance to grow your career.
Benefits
- Salary of £26,000 per annum
- 30 days holiday entitlement plus bank holidays
- Hybrid Working policy – approx. 1‑2 days per week in our Cardiff or Newport office
- Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
- Company Paid Private Medical Insurance (benefit in kind)
- Group Life Assurance
- Group Income Protection
- Discretionary Annual Pay Review
- Discretionary Annual Bonus Scheme
- Loyal Service Scheme
- Help@Hand - Confidential access to health and wellbeing support to include Employee Assistance Program
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
- Recognition Scheme
- Free Mortgage Advice and Support
- Wisdom Wellbeing, your go to for wellbeing resources and solutions
- Everest Funeral Concierge
- Free Bereavement and Probate Advice and Support
- Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
- Paid eye tests and employer contribution towards spectacles specifically for VDU use.
- You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!
- Technology Buying Scheme
- Discounted Gym Memberships
- Taste Card / Coffee Club Membership
- Charitable Payroll Giving
- Cycle to work Scheme (Salary Sacrifice)
Facilities Support Officer in Cardiff employer: Target Group
Contact Detail:
Target Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Officer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Facilities Support Officer role.
✨Tip Number 2
Prepare for the interview by researching common questions for facilities roles. Think about how your skills can help keep everything running smoothly and be ready to share specific examples from your past experiences.
✨Tip Number 3
Show off your organisational skills! During the interview, highlight how you manage multiple tasks and prioritise effectively. This is key for a role where no two days are the same!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Facilities Support Officer in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Facilities Support Officer role. Highlight your relevant experience and skills that match what we’re looking for, like problem-solving and communication abilities.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. We want to see who you are beyond your qualifications, so feel free to share your passion for facilities management.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Target Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Support Officer role. Familiarise yourself with the key responsibilities like managing access control systems and responding to service desk requests. This will help you demonstrate your knowledge and show that you're genuinely interested in making an impact.
✨Showcase Your Problem-Solving Skills
Since the job requires someone who can solve problems before they escalate, prepare examples from your past experiences where you've successfully tackled challenges. Whether it's managing a busy schedule or resolving a facilities issue, having specific anecdotes ready will highlight your proactive approach.
✨Brush Up on Health & Safety Knowledge
Given the importance of health and safety checks in this role, it’s a good idea to review basic health and safety protocols. If you have any relevant qualifications like First Aid or Fire Marshal training, be sure to mention them. This shows you’re prepared to contribute to a safe working environment.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.