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For Companies At a Glance
- Tasks: Lead client change delivery and inspire a talented team to achieve excellence.
- Company: Dynamic company focused on impactful client relationships and innovative solutions.
- Benefits: 30 days holiday, private medical insurance, and a supportive culture.
- Other info: Collaborative environment with opportunities for career growth and continuous improvement.
- Why this job: Make a real difference by driving meaningful change for clients and developing your leadership skills.
- Qualifications: Experience in client-facing roles and strong financial services background required.
The predicted salary is between 74000 - 74000 £ per year.
Permanent | Salary: £74,000 per annum | Hybrid with regular travel to our Cardiff Office
Partner with clients. Drive delivery excellence. Lead a team that makes it happen. Are you a strategic, client‑focused leader who thrives in complexity? Do you love guiding talented people to deliver meaningful, well‑controlled change? If yes — you'll feel right at home with us. We're looking for a Programme Manager to lead the delivery of client change, directly with our clients to understand their strategic priorities and ensuring Target is fully aligned and resourced to deliver to their needs.
What You'll Be Doing
- You will be at the heart of how Target delivers — setting the bar for delivery excellence across complex, high‑impact programmes and projects.
- Delight Clients
- Be trusted by our clients as a delivery partner who gets things done - and gets them done well.
- Nurture relationships with our clients, understanding their strategy and priorities.
- Translate client needs into clear, well‑structured delivery roadmaps.
- Ensure projects are scoped, planned and delivered to agreed milestones and outcomes.
- Apply strong commercial and financial awareness to all programme decisions.
- Manage budgets, forecasting and financial controls with discipline.
- Support pricing, bids and commercial conversations with clients.
- Lead, develop and support Project Managers, ensuring they're equipped, motivated and set up for success.
- Inspire and energise the wider change and technology community, fostering collaboration, agility and a shared commitment to delivery excellence.
- Deliver programmes in line with Target's frameworks, ensuring control, compliance and quality.
- Report progress clearly, escalate risks early and embed lessons learned.
- Champion continuous improvement, lean delivery and high performance.
What It's Like To Work With Us
Change Delivery is where the action happens — no two days are the same. You will be surrounded by experienced, collaborative colleagues with diverse backgrounds, always ready to share knowledge and support. You'll work closely with teams across the business, right up to Exec level, shaping the change that pushes our organisation forward. And because people matter here:
- You will get regular feedback and recognition for your impact.
- We celebrate success through our My Recognition portal.
- We're committed to wellbeing, embracing tech, and offering real opportunities to grow your career.
- We genuinely care about creating a fun, supportive culture.
Requirements
What You Bring
- An excellent communicator who builds strong relationships with clients and colleagues.
- Organised, structured and confident managing time and competing priorities.
- Commercially astute and comfortable managing budgets.
- A supportive leader who grows others.
- Accountable, solutions‑focused and calm under pressure.
- Always looking for ways to improve how things are done.
Experience & Qualifications
- Proven experience delivering change in a client‑facing role.
- Strong financial services experience.
- A PM qualification (APM, Prince2, or equivalent).
- Experience leading PMs and managing portfolios.
- Experience with Waterfall, Agile and Hybrid approaches.
Bonus Skills (Nice To Have)
- Experience delivering in outsourced or BPO environments.
- Offshore team collaboration.
- Exposure to ISO/CMMI.
- Agile qualifications and/or MSP certification.
Benefits
- 30 days holiday entitlement plus bank holidays (From Day 1).
- Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice).
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases.
- Company Paid Private Medical Insurance (benefit in kind).
- Group Life Assurance.
- Group Income Protection.
- Discretionary Annual Pay Review.
- Discretionary Annual Bonus Scheme.
- Loyal Service Scheme - rewarding your commitment with financial recognition, additional holidays, and matched pension contributions of up to 10% at key service milestones.
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses.
- Recognition Scheme.
- Free Mortgage Advice and Support.
- Wisdom Wellbeing, your go to for wellbeing resources and solutions to include an Employee Assistance Program.
- Everest Funeral Concierge.
- Free Bereavement and Probate Advice and Support.
- Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24.
- Paid eye tests and employer contribution towards spectacles specifically for VDU use.
- Enhanced parental leave.
- You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!
- Technology Buying Scheme.
- Discounted Gym Memberships.
- Taste Card / Coffee Club Membership.
- Charitable Payroll Giving.
- Cycle to work Scheme (Salary Sacrifice).
Ready to Lead the Change?
If you want to deliver impactful delivery for clients, develop great people and make a visible difference — we'd love to hear from you.
Client Programme Manager in Cardiff employer: Target Group
Contact Detail:
Target Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Programme Manager in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Client Programme Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss how you've driven delivery excellence in past roles. Use specific examples to illustrate your experience in managing budgets and leading teams — this will really resonate with potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Research their culture and projects, and tailor your approach to show how you can contribute to their success. We recommend applying through our website for a smoother process!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you're the perfect fit for the role.
We think you need these skills to ace Client Programme Manager in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Programme Manager role. Highlight your experience in client-facing roles and how you've successfully delivered change in complex environments. We want to see how you align with our values and the specific requirements of the job!
Showcase Your Leadership Skills: As a Programme Manager, leading a team is key. Share examples of how you've inspired and developed others in your previous roles. We love seeing candidates who can motivate their teams and drive delivery excellence, so don’t hold back on those success stories!
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that get straight to the point, especially when it comes to your achievements and how they relate to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Target Group
✨Know Your Clients
Before the interview, research the company’s clients and their strategic priorities. Understanding who they work with and what challenges those clients face will help you demonstrate your ability to nurture relationships and translate client needs into actionable plans.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you inspire and develop teams. Share specific examples of how you've motivated project managers or led teams through complex changes, highlighting your supportive nature and focus on success.
✨Demonstrate Financial Acumen
Since financial performance is key in this role, come ready to discuss your experience managing budgets and making financially sound decisions. Use concrete examples to illustrate how you've applied commercial awareness in past projects.
✨Emphasise Continuous Improvement
Talk about your commitment to enhancing processes and delivering excellence. Be ready to share instances where you've championed continuous improvement or implemented lean delivery practices, showing that you're always looking for ways to do things better.