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- Tasks: Be the friendly face of our practice, guiding patients with top-notch service.
- Company: Join a supportive team in a positive, patient-focused environment.
- Benefits: Enjoy 30 days off, mental health support, and gym discounts.
- Why this job: Make a difference by bringing smiles to patients every day.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Full training provided, with opportunities for career progression.
The predicted salary is between 26975 - 26975 £ per year.
We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front of house team in Yeadon.
The role:
- You will be the first point of contact for all patients, taking them through their journey whilst delivering a first-class customer service experience.
- You will be responsible for efficiently managing the appointment books alongside various administrative and financial tasks.
Working hours:
- Monday 08.30am - 7.00pm
- Tuesday, Thursday & Friday 08.30am - 5.30pm
- 33.5 hours per week
The ideal candidate:
- We don’t need you to know anything about dentistry; full training will be provided.
- We want you to have a genuine passion for delivering a 5* customer service experience for all our patients.
- Keeping people happy and making them smile will fulfil you in your role.
Skills & Experience:
- Proven front of house/reception experience
- Strong customer service skills with a focus on delivering a 5* service
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks efficiently and effectively
- Proficient in using office software and scheduling systems
- Attention to detail and strong organisation skills
Why join us?
- 30 days including bank holidays plus your birthday off
- A positive company culture that is centred around teamwork and patient care
- Access to mental health support and mental health first aiders
- Regular check-in meetings with your line manager
- Lots of learning, development & CPD support including off-site CPD events
- Welcoming, supportive and committed leadership team
- Employee referral program – get rewarded for referring other excellent people
- As a thank you for all your hard work you will receive an Easter and Christmas gift each year
- Recognition of your achievements with the opportunity to be awarded Team Member of the Quarter
- Discounted gym membership to support your wellbeing
- We cover the cost of your DBS check and provide you with your uniform
- Opportunities to progress to more senior roles such as Lead Receptionist or Centre Manager.
Have more questions? Please contact our HR team on and press option 1.
Job Types: Full-time, Permanent
Pay: £26,975.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee discount
- Gym membership
- Referral programme
Application question(s): Please give a short summary on why you feel you would be a great fit for this role? Please note if this question is not answered your application will automatically reject.
Work Location: In person
Front of House Receptionist in Somerset employer: Target Dental Group
Contact Detail:
Target Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist in Somerset
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering a 5* experience, think of examples from your past where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front of house role. Make sure you look professional and approachable, as you'll be the face of the company.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Receptionist in Somerset
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you genuinely care about making people smile and providing a top-notch experience for our patients.
Tailor Your Summary: When answering the application question, make sure to highlight your relevant skills and experiences. We’re looking for how you can bring that 5* service to our front of house team, so be specific!
Keep It Organised: Make sure your application is neat and well-structured. We appreciate attention to detail, so double-check for any typos or errors before hitting send. A tidy application reflects your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Target Dental Group
✨Know Your Role
Before the interview, make sure you understand what being a Front of House Receptionist entails. Familiarise yourself with the key responsibilities like managing appointment books and delivering top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing a 5* customer service experience, think of specific examples from your past experiences where you've excelled in this area. Be ready to share stories that highlight your communication skills and ability to keep people happy.
✨Prepare for Common Questions
Anticipate questions related to multitasking and organisation, as these are crucial for the role. Practice your responses to questions like 'How do you handle multiple tasks at once?' or 'Can you give an example of how you’ve managed a busy reception desk?' This will help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
