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- Tasks: Be the friendly face of our practice, guiding patients with top-notch service.
- Company: Join a supportive team in a positive, patient-focused environment.
- Benefits: Enjoy 30 days off, mental health support, and gym discounts.
- Why this job: Make a difference by bringing smiles to patients every day.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Full training provided; opportunities for career progression available.
The predicted salary is between 26975 - 26975 £ per year.
We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front of house team in Yeadon.
The role:
- You will be the first point of contact for all patients, taking them through their journey whilst delivering a first-class customer service experience.
- You will be responsible for efficiently managing the appointment books alongside various administrative and financial tasks.
Working hours:
- Monday 08.30am - 7.00pm
- Tuesday, Thursday & Friday 08.30am - 5.30pm
- 33.5 hours per week
The ideal candidate:
- We don’t need you to know anything about dentistry; full training will be provided.
- We want you to have a genuine passion for delivering a 5* customer service experience for all our patients.
- Keeping people happy and making them smile will fulfil you in your role.
Skills & Experience:
- Proven front of house/reception experience
- Strong customer service skills with a focus on delivering a 5* service
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks efficiently and effectively
- Proficient in using office software and scheduling systems
- Attention to detail and strong organisation skills
Why join us?
- 30 days including bank holidays plus your birthday off
- A positive company culture that is centred around teamwork and patient care
- Access to mental health support and mental health first aiders
- Regular check-in meetings with your line manager
- Lots of learning, development & CPD support including off-site CPD events
- Welcoming, supportive and committed leadership team
- Employee referral program – get rewarded for referring other excellent people
- As a thank you for all your hard work you will receive an Easter and Christmas gift each year
- Recognition of your achievements with the opportunity to be awarded Team Member of the Quarter
- Discounted gym membership to support your wellbeing
- We cover the cost of your DBS check and provide you with your uniform
- Opportunities to progress to more senior roles such as Lead Receptionist or Centre Manager.
Have more questions? Please contact our HR team on and press option 1.
Job Types: Full-time, Permanent
Pay: £26,975.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee discount
- Gym membership
- Referral programme
Application question(s): Please give a short summary on why you feel you would be a great fit for this role? Please note if this question is not answered your application will automatically reject.
Work Location: In person
Front of House Receptionist in Hampshire employer: Target Dental Group
Contact Detail:
Target Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their front of house crew.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations at the reception desk. Being able to demonstrate your problem-solving skills and a friendly attitude can really set you apart during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front of house role. Make sure you look professional and approachable when you arrive for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Receptionist in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you genuinely care about making people smile and providing a top-notch experience for our patients.
Tailor Your Summary: When answering the application question, make sure to highlight your relevant skills and experiences. We’re looking for specific examples that demonstrate how you can deliver that 5* service we pride ourselves on.
Keep It Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate attention to detail, so show us you can manage multiple tasks effectively right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there.
How to prepare for a job interview at Target Dental Group
✨Know Your Customer Service Basics
Since this role is all about delivering a 5* customer service experience, brush up on your customer service principles. Think about examples from your past where you’ve gone above and beyond for a customer. This will show your genuine passion for keeping people happy.
✨Familiarise Yourself with the Role
Even though you don’t need to know anything about dentistry, it’s a good idea to understand the basics of what a front of house receptionist does. Research common tasks and responsibilities, so you can speak confidently about how you would handle them during the interview.
✨Prepare for Common Interview Questions
Think about questions like 'How do you manage multiple tasks?' or 'Can you give an example of a time you dealt with a difficult customer?'. Practising your answers will help you articulate your thoughts clearly and demonstrate your strong communication skills.
✨Show Enthusiasm and Team Spirit
This company values teamwork and a positive culture, so let your enthusiasm shine through! Share why you’re excited about the opportunity and how you can contribute to the team. A friendly attitude can go a long way in making a great impression.
