At a Glance
- Tasks: Support customers with product info, quotes, and sales orders while building strong relationships.
- Company: Join Tardis Environmental, a leading portable toilet and tanker hire business in the UK.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive team environment.
- Other info: Great opportunity for career growth in a well-established company.
- Why this job: Be part of a dynamic team making a difference in waste and water solutions.
- Qualifications: Charismatic, confident, and ready to engage with customers across various sectors.
The predicted salary is between 28000 - 28000 £ per year.
Tardis Environmental UK Ltd are a well-established portable toilet and tanker hire business that operate a large fleet of HGV and LGV vehicles across various locations situated throughout the UK. We hire temporary waste and water solutions from 1000ltr waste and water storage tanks up to 30,000ltr storage tanks. Currently members of FORS and hold Gold accreditation.
We are looking for a charismatic and confident General Administrator to join our existing sales team to provide customer support across a range of private and public sectors.
Salary: £28,000 per annum
Hours: Monday to Friday 8am to 5pm
Duties and Responsibilities:
- Providing customers with product information in response to requests by email and telephone
- Providing customers with quotations for products and services
- Answering queries in terms of stock, delivery times, accounts, and production
- Prospecting new business opportunities
- Building relationships with customers
- Processing sales orders
- Providing support to external sales personnel
- Re-contacting enquirers to make sure they have received literature
General Administrator employer: Tardis Environmental UK
Tardis Environmental UK Ltd is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive pay, comprehensive training opportunities, and a generous holiday entitlement, including additional days for long service, our Telford depot provides a dynamic environment where your skills as an Electrician can truly flourish. Join us to be part of a dedicated team that values your contributions and fosters career progression.
StudySmarter Expert Advice🤫
We think this is how you could land General Administrator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Tardis Environmental UK. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Tardis Environmental UK before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace General Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Tardis Environmental UK:Your cover letter is your chance to shine! Tell us why you want to work at Tardis Environmental UK specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Tardis Environmental UK!
How to prepare for a job interview at Tardis Environmental UK
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
