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For Companies At a Glance
- Tasks: Manage daily office operations and create a welcoming environment for the team.
- Company: Join a fast-growing fintech transforming financial services for emerging markets.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be the backbone of a dynamic team making a real-world impact.
- Qualifications: Experience in office management and strong organisational skills required.
- Other info: Work in a diverse team with a mission-driven approach.
The predicted salary is between 36000 - 60000 £ per year.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features. We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
The Role
We’re looking for a highly capable Office Manager to run the day-to-day operations of our London office. This is a hands‑on role for someone who thrives in fast‑paced environments, enjoys making things run smoothly, and isn’t afraid to roll up their sleeves. You’ll be the backbone of the office, ensuring our teams can focus on doing their best work.
Responsibilities
- Own the day-to-day management of the London office, ensuring it is efficient, well-organised, and welcoming with a culture that makes employees feel energised and cared for
- Manage relationships with vendors and service providers, negotiating contracts and costs to get the best outcomes for the business and deliver an amazing employee experience
- Plan and execute internal events, team offsites, and company gatherings (from logistics to on‑the‑day coordination)
- Provide ad hoc EA support to our executive team
- Oversee office supplies, facilities, and health & safety requirements
- Act as the first point of contact for office-related issues and continuously improve how the office operates
Requirements
- Proven experience in office management within a fast‑paced environment
- Strong negotiation skills and confidence dealing with vendors and external partners
- Experience or clear capability in planning and delivering events, both for staff and for executives and external partners
- Highly organized, proactive, and comfortable juggling multiple priorities
- Practical mindset with a bias for action and problem‑solving
Nice to have
- Fluency in languages other than English
- Onboarding & People Operations experience
Taptap Values
- Impact first
- Team next
- Accept reality
- Propose solutions
- Win with grit
- Be proactively candid, with yourself and others
- Love the particular
- Own it
- Create positive energy
- Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Office Manager, London employer: Taptap Send
Contact Detail:
Taptap Send Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager, London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your skills align with what they’re looking for. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission. Let’s make this happen together!
We think you need these skills to ace Office Manager, London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Office Manager role. Highlight your relevant experience in office management and how it aligns with our fast-paced environment. We love seeing how you connect your skills to our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the perfect fit for us. Remember, we’re looking for someone who can juggle multiple priorities!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Taptap Send
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand their impact in the fintech space and how they empower communities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Organisational Skills
As an Office Manager, being organised is key. Prepare examples of how you've successfully managed office operations in fast-paced environments. Highlight specific instances where your proactive approach made a difference in efficiency or employee satisfaction.
✨Be Ready to Negotiate
Since the role involves managing vendor relationships, brush up on your negotiation skills. Be prepared to discuss past experiences where you successfully negotiated contracts or resolved issues with service providers. This will demonstrate your confidence and capability.
✨Plan for Event Management Questions
Expect questions about your experience in planning and executing events. Have a couple of solid examples ready that showcase your ability to handle logistics and coordination. This will illustrate your hands-on approach and problem-solving mindset.
