At a Glance
- Tasks: Lead Taptap Send’s fraud strategy and protect customers from financial crime.
- Company: Join a fast-paced fintech startup focused on security and user experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and teamwork.
- Why this job: Make a real impact in a mission-driven company while tackling fraud challenges.
- Qualifications: 8+ years in analytics and operations, preferably with fraud experience.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced Head of Fraud to own and lead Taptap Send’s fraud strategy, ensuring our customers and business remain protected from financial crime and abuse. The ideal candidate is a strategic thinker with hands-on experience in analytics and operations responsible for owning and driving improvements to a key metric. We’re looking for someone with a background in fast-moving startups, with bonus points for fintech and fraud experience.
You will develop and execute fraud prevention frameworks, optimize risk detection models, and collaborate with cross-functional teams to continuously improve our fraud defenses while minimizing friction for legitimate users. This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform.
Responsibilities- Develop and implement a comprehensive fraud prevention strategy to detect, mitigate, and prevent fraudulent activities, balancing security with a seamless user experience.
- Leverage data analytics to enhance fraud detection, transaction monitoring, and identity verification processes.
- Collaborate with compliance, product, and engineering teams to ensure fraud controls align with regulatory requirements and user experience expectations.
- Lead and scale fraud operations with tools, automation and data-driven insights to combat emerging fraud patterns effectively.
- Stay ahead of evolving fraud tactics and regulatory trends, working with industry partners to strengthen the company’s anti-fraud capabilities.
- Develop and grow the fraud team as we scale to new users, geographies and products.
- 8+ years of experience owning outcomes in an analytics and operations-intensive function (ideally fraud but not strictly necessary).
- Proven track record of building and scaling fraud prevention or similar programs in high-growth environments.
- Hands-on experience with analytics, machine learning models, and automation tools.
- Strong background in data-driven decision-making, with proficiency in SQL strongly preferred.
- Bonus points for fintech experience.
- High ownership and ability to operate in a fast-paced, high-accountability environment.
- Seeks out opportunities to unlock value by working harder and going further than others might.
- Recognizes challenges, accepts them as reality, and proactively proposes solutions.
- Willingness to travel periodically to meet with key stakeholders.
Also you are:
- Outgoing - you love speaking to people and enjoy building meaningful relationships.
- Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation.
- Mission Oriented - you are passionate about working for a net positive organisation / tech for good.
- Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment.
- Driven - you thrive in a fast-paced, target oriented company.
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Head of Fraud employer: Taptap Send
Taptap Send is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to make a meaningful impact in the fintech space. With a strong emphasis on employee growth, you will have the opportunity to lead innovative fraud prevention strategies while collaborating with diverse teams in a fast-paced startup environment. Our commitment to a net positive mission ensures that your work contributes to a secure platform for our users, making Taptap Send not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Fraud
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Taptap Send looking for candidates who are engaged and informed.
We think you need these skills to ace Head of Fraud
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Taptap Send. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Taptap Send
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Taptap Send’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
