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- Tasks: Provide essential admin support to governance and facilities teams, ensuring smooth operations.
- Company: Join a compassionate charity dedicated to exceptional end-of-life care.
- Benefits: Enjoy 25 days holiday, free parking, and a vibrant onsite café.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: GCSEs or equivalent, excellent Microsoft Office skills, and strong communication abilities.
- Other info: Be part of a dynamic team with opportunities for personal growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Hours - 30 - 37.5 hours per week (Monday to Friday)
Holiday - 25 days (increasing to 27 after 5 years and 31 after 9 years FTE) plus 8 bank holidays
We believe in living life to the end and bringing joy to patients' lives. We work with everyone as an individual, supporting them on each step of their journey through our outpatient unit, our inpatient unit, and in their own homes to live a good life and achieve a good death, in their place of choice. We also work with families along the way and offer bereavement support. We are a charity and the only independent Hospice in this part of the UK, which enables us to deliver the most compassionate, dynamic and proactive end‐of‐life care. As such we are a centre of clinical excellence in the region and further afield, recognised at the forefront of education in palliative care for over 40 years.
Are you looking for a new opportunity? Tapping House are looking for that special someone to join our amazing team.
Main duties of the job
The Governance, Facilities and Executive Administrator will provide comprehensive administrative support to the Governance and Executive Assistant, the Facilities Team and Kitchen Team. The role will ensure smooth day‐to‐day operation and coordination of clinical and organisational governance.
About us
We have an amazing multi‐disciplinary team who all work together ensuring that the patient is central to everything we do.
Our Vision is ...
That every person living with or affected by a life limiting condition will be offered choice and access to excellent end‐of‐life and bereavement care.
Our Values are:
- COMPASSION
- ACCESSIBILITY
- RESPECT
- EXCELLENCE
- SPARK
The Hospice stands in beautiful well‐maintained grounds. Our building is modern and light with each bedroom having a garden view. We offer free parking and an amazing onsite cafe.
Job responsibilities
Main Responsibilities
- Provide administrative support to the Governance and Executive Assistant
- Attend, prepare agenda, take comprehensive minutes and circulate for meetings relating to: Senior Leadership, Clinical Strategy Group and Information Governance Committee
- Ensure that minutes of meetings and associated action plans are circulated in a timely manner (within 2 weeks) unless special exemption granted
- Provide reports for clinical meetings (Clinical Quality Group, Infection Control Committee) (Risks, Incidents, Policies, Audits, Patient/Family feedback)
- Provide support to the Governance and Executive Assistant to oversee the annual governance frameworks and monthly requirements including: Risks, Incidents, Policies and Audits
- Support the Governance and Executive Assistant in working with colleagues to ensure the timely formatting of the Quarterly Dashboards
- Support the Governance and Executive Assistant in projects to improve clinical and organisational governance.
- To ensure timely reviews, updates and archiving of care leaflets by collaborative working with marketing and the database
- Be competent on the current Hospice IT systems: the Hospice file system and electronic data storage systems including Word, BlueStream, Excel, Vantage, SMI, TEAMs and PowerPoint.
- Provide general administration support to the Facilities Team and Kitchen Team.
General
- To uphold the Hospices vision and values at all times
- Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion.
- Promote awareness of the Hospice, its services and its strategy.
- Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice.
- Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering to the Hospices policies on safeguarding.
- Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
Information Security, Confidentiality, and Records Management
The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975, and such will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
This job description is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met.
Person Specification
Qualifications
- Educated to GCSE or equivalent (A-C/7+ - 4)
- Excellent Microsoft Office knowledge
Personal Qualities
- Proactive and flexible
- Team player
- Adaptable to change
Experience
- Meeting administration and minute taking experience
- Excellent written and verbal communication skills
- Ability to communicate effectively at all levels
- Experience of dealing with confidential and sensitive information
- Ability to manage own workload and priorities
- Ability to work under pressure and to time scales
- Demonstrate a high level of attention to detail
- Experience of working with volunteers or experience of being a volunteer
- Experience of working in a healthcare setting
Governance, Facilities and Executive Administrator employer: Tapping House
Contact Detail:
Tapping House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Governance, Facilities and Executive Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Tapping House. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and mission. Show us how your skills align with our vision of compassionate care. We love seeing candidates who genuinely resonate with what we stand for!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experiences and how they relate to the Governance, Facilities, and Executive Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our amazing team!
We think you need these skills to ace Governance, Facilities and Executive Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Governance, Facilities and Executive Administrator role. Highlight your relevant experience and skills that align with the job description, especially your administrative support and communication abilities.
Showcase Your Passion: Let us see your enthusiasm for working in a compassionate environment like Tapping House. Share any experiences or values that resonate with our mission of providing excellent end-of-life care, as this will help you stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is received directly by our team and allows us to process it more efficiently. Plus, it’s super easy!
How to prepare for a job interview at Tapping House
✨Know the Organisation Inside Out
Before your interview, take some time to research Tapping House and its mission. Understand their values of compassion, accessibility, respect, and excellence. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Meeting Administration Questions
Since the role involves meeting administration and minute-taking, be ready to discuss your experience in this area. Think of specific examples where you've successfully managed meetings or taken minutes, and be prepared to explain how you ensure accuracy and timeliness in your work.
✨Showcase Your IT Skills
Familiarise yourself with the IT systems mentioned in the job description, such as Word, Excel, and PowerPoint. If you have experience with similar systems, be sure to highlight that. You might even want to mention any specific projects where your IT skills made a difference.
✨Demonstrate Your Team Spirit
Tapping House values collaboration, so be prepared to share examples of how you've worked effectively within a team. Discuss how you handle conflicts, support colleagues, and contribute to a positive working environment. This will show that you're not just a good fit for the role, but also for the culture.