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For Companies At a Glance
- Tasks: Assist customers with their service needs and ensure a smooth experience.
- Company: Established main dealership in Farnham with a supportive team.
- Benefits: Competitive pay, career growth, and a dynamic work environment.
- Why this job: Join a passionate team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and customer service experience preferred.
- Other info: Opportunity to develop your skills in a thriving automotive environment.
The predicted salary is between 28800 - 43200 £ per year.
Tapp Recruit is looking for an experienced Service Advisor for their client in Farnham. Our client is an established main dealership who is looking to add to their existing team.
SKILLS REQUIRED
- Essential
- Able to convey information clearly and succinctly whether verbal or written
- Excellent time management skills
- Ability to establish effective working relationships with varied personnel
- Ability to work in a customer focused manner
- Ability to self-prioritise workload according to the business
- Excellent telephone manner
- Ability to follow all Departmental Processes
- Experience of working within a Service Department
- Experience in dealing with customers
- Ability to up-sell additional products/services
PERSONAL ATTRIBUTES
- Essential
- Commitment to the brand aims and objectives
- A professional and smart appearance at all times
- Efficient and well organised
- Ability to maintain confidentiality
- Ability to sometimes deal with difficult, impatient or distressed people
- Self-motivated and able to work as a part of a team
- Ability to work under own initiative
If this sounds like you, apply with a copy of your CV and we look forward to being in contact soon.
Service Advisor Motor Trade Job in Surrey employer: Tapp Recruit Ltd
Contact Detail:
Tapp Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Surrey
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their brand.
✨Tip Number 2
Practice your communication skills! Since you'll need to convey information clearly, try role-playing common scenarios with a friend or family member. This will help you feel more confident when speaking with potential employers.
✨Tip Number 3
Show off your customer service skills during the interview. Share specific examples of how you've dealt with difficult customers in the past, as this will demonstrate your ability to handle challenging situations effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Service Advisor Motor Trade Job in Surrey
Some tips for your application 🫡
Craft a Clear CV: Make sure your CV is easy to read and highlights your relevant experience. We want to see how you convey information clearly, just like you would in the role!
Tailor Your Cover Letter: Don’t just send a generic cover letter! Show us how your skills match the job description. Mention your customer service experience and how you can contribute to our team.
Showcase Your Time Management Skills: In your application, give examples of how you've effectively managed your time in previous roles. This will demonstrate your ability to self-prioritise workload, which is key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Tapp Recruit Ltd
✨Know Your Stuff
Make sure you understand the role of a Service Advisor inside out. Familiarise yourself with common processes in a service department and be ready to discuss how you can contribute to the team. This shows that you're not just interested in the job, but that you’re genuinely invested in the industry.
✨Practice Your Communication Skills
Since clear communication is key for this role, practice explaining complex information in simple terms. You might want to role-play with a friend or family member, focusing on how you would handle customer queries or complaints. This will help you feel more confident during the interview.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Whether it’s resolving an issue or upselling a service, having specific stories ready will demonstrate your customer-focused approach and ability to build relationships.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally and smartly. This not only reflects your commitment to the brand but also sets a positive tone for the interview. Remember, you’re not just selling your skills; you’re also selling yourself!
