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For Companies At a Glance
- Tasks: Assist customers with service inquiries and ensure smooth operations at the dealership.
- Company: Join a supportive franchise dealership in Haywards Heath that values teamwork and career growth.
- Benefits: Enjoy a rewarding environment with opportunities for training and development.
- Why this job: Be part of a dynamic team that prioritises employee success and customer satisfaction.
- Qualifications: G.C.S.E. English at Grade C or equivalent; customer service qualifications are a plus.
- Other info: Ideal for those who enjoy working with people and have a passion for cars.
Tapp Recruit is looking for an experienced Service Advisor for there client in Farnham. Our client is an established main dealership who is looking to add to their existing team.
SKILLS REQUIRED
Essential
- Able to convey information clearly and succinctly whether verbal or written
- Excellent time management skills
- Ability to establish effective working relationships with varied personnel
- Ability to work in a customer focused manner
- Ability to self-prioritise workload according to the business
- Excellent telephone manner
- Ability to follow all Departmental Processes
Desirable
- Experience of working within a Service Department
- Experience in dealing with customers
- Ability to up-sell additional products/services
PERSONAL ATTRIBUTES
Essential
- Commitment to the brand aims and objectives
- A professional and smart appearance at all times
- Efficient and well organised
- Ability to maintain confidentiality
- Ability to sometimes deal with difficult, impatient or distressed people
- Self-motivated and able to work as a part of a team
- Ability to work under own initiative
If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Service Advisor Motor Trade Job employer: Tapp Recruit Ltd
Contact Detail:
Tapp Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially how to convey information clearly and succinctly. You might want to role-play scenarios where you explain services to customers or handle complaints, as this will prepare you for real-life situations.
✨Tip Number 3
Network with current or former employees of the dealership or similar businesses. They can provide insights into the company culture and expectations, which can be invaluable when you’re preparing for interviews.
✨Tip Number 4
Showcase your ability to work independently and take initiative. Think of examples from your past experiences where you demonstrated these qualities, as they are essential for a Service Advisor role.
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Advisor role. Emphasise your customer service experience and any qualifications that meet the essential criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor trade and your ability to work with the public. Mention specific examples of how you've demonstrated the required skills, such as effective communication and problem-solving.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your G.C.S.E. English and any certifications related to customer service or insurance. If you are willing to undertake training for FSA regulations, mention this as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Service Advisor.
How to prepare for a job interview at Tapp Recruit Ltd
✨Showcase Your Communication Skills
As a Service Advisor, clear communication is key. Prepare to demonstrate how you can convey information succinctly and effectively, both verbally and in writing. Think of examples where you've successfully communicated with customers or colleagues.
✨Demonstrate Your Customer Service Experience
Highlight your experience in customer service roles. Be ready to discuss specific situations where you dealt with difficult customers or resolved conflicts. This will show your ability to handle the pressures of the role.
✨Research the Company
Familiarise yourself with the dealership's values and services. Understanding their business model and what they value in their team will help you tailor your responses and show that you're genuinely interested in the position.
✨Dress Smartly and Professionally
First impressions matter! Make sure you present yourself in a smart and professional manner. This not only reflects your seriousness about the role but also aligns with the company's expectations for a Service Advisor.
