At a Glance
- Tasks: Support the Store Manager and lead a team to deliver exceptional customer experiences.
- Company: Join a flooring retailer revolutionising the shopping experience with a fun approach.
- Benefits: Enjoy a 25% colleague discount, pension scheme, and perks like cinema tickets.
- Other info: Inclusive culture promoting equality and excellent career growth opportunities.
- Why this job: Be a brand ambassador and inspire your team while driving sales success.
- Qualifications: Sales-driven, customer-focused, and tech-savvy with strong rapport-building skills.
The predicted salary is between 26771 - 32721 £ per year.
We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today.
Work together with your store team to “wow” our customers at every turn.
- Deputise for the Store Manager across all Store operations.
- Assist in the management of the store including sales targets and team motivation.
- Support and train the team to succeed and deliver the “Tapi difference”.
- Support the Store Manager to induct new Tapi colleagues.
- Drive sales to meet and exceed your personal sales targets.
- Deliver outstanding service to all customers – surpassing their expectations.
- Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
- Handle customer complaints in difficult situations.
You’re in that little sweet spot of being sales driven AND customer focused. You understand the value of a consultative sales approach and can create strong rapport and trust from the get-go to make our customers feel relaxed and reassured.
You’ll be a brand ambassador and ooze the “Tapi difference”. You’re “Tech Savvy” and know how to use Store systems to your advantage – and if you don’t, you find out!
You’re flexible and do what is best for the store, scheduling work effectively so no customer is left behind.
We’re a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we’d love for you to join the revolution!
With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers – and show that it could be fun!
You’re likely to find a Tapi showroom in your local town and we’ve got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us ‘excellent’ on Trustpilot.
Wherever you’re based – at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right! And making our customers happy is the reason we get out of bed in the morning.
Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
Sales Director, Retail Planning in Surrey employer: Tapi Carpets & Floors
Tapi Carpets & Floors is an excellent employer, offering a vibrant work culture at the iconic John Lewis Oxford Street location. With a strong focus on employee growth and development, team members enjoy benefits such as a generous colleague discount and a salary sacrifice pension, all while being part of a passionate team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Director, Retail Planning in Surrey
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Director, Retail Planning at Tapi Carpets & Floors, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Tapi Carpets & Floors. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Director, Retail Planning. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Director, Retail Planning in Surrey
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Tapi Carpets & Floors:When writing your cover letter, make sure to tailor your message specifically for Tapi Carpets & Floors. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Tapi Carpets & Floors
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Tapi Carpets & Floors that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Tapi Carpets & Floors that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Tapi Carpets & Floors’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
