At a Glance
- Tasks: Drive a mobile showroom, bringing flooring solutions directly to customers' homes.
- Company: Join Tapi, the UK's largest flooring retailer with a fun and family-oriented culture.
- Benefits: Enjoy discounts, a pension scheme, and perks like cheap cinema tickets.
- Other info: Dynamic team environment with excellent training and career growth opportunities.
- Why this job: Make a real impact by helping customers create their dream spaces with flooring.
- Qualifications: Sales-driven, customer-focused, and possess a full driving licence.
The predicted salary is between 26100 - 31900 £ per year.
Please note: Tapi will never ask candidates to provide personal documents or sensitive personal information by phone or email during the recruitment process.
If you receive a request of this nature and are unsure whether it is genuine, please contact us directly.
You will be responsible for a “mobile showroom” vehicle where you have the luxury of bringing a bit of Tapi-ness to a customer’s home.
Critical to the Tapi family, this role is truly unique.
You’ll spend most of your time on the road, working with stores, and visiting lots of homes every day.
Visiting customers, you’ll have the opportunity to provide them with a great end to end service by helping, advising, and measuring flooring.
Using your knowledge of our exceptional product ranges and our excellent “Masterpiece” software (making all the technical bits a breeze), you’ll bring customer’s ideas to life in the comfort of their own home – and, while doing so, earn a generous commission!
- Your Responsibilities
- Customer Service
- Deliver outstanding customer service that exceeds expectations and encourages recommendation and repeat business.
- Deal with customer queries and concerns in their home.
- Have an understanding approach to make customers feel relaxed and reassured.
- Be solutions-focused - deliver customers the best flooring solutions for their individual needs.
- Bring a customer’s idea, concept or design to life through excellent Tapi product knowledge.
- Representing the brand in a professional manner through smart attire.
- Acknowledge the privilege that comes with being invited into a customer’s home and being respectful through the interactions with customers in their home.
- Measuring And Quoting
• (Don’t worry – we will give you all the training you’ll need)
- Using our Masterpiece software during every customer visit to help you measure and provide solutions with ease.
- Responsible for preparing a detailed and accurate flooring plan with the ability to provide an onsite quote using our Masterpiece software.
- Carry out inspections of where we have identified a faulty floor and producing reports.
- Check sub floors for uneven floor levels and potential issues e. g. dampness or trailing cables.
- Maintain the presentation of the mobile showroom, showing pride in its appearance and taking responsibility for its immaculate condition and sample displays.
- Comply with all Health and Safety and security requirements set out by the Company, in or out of working hours.
- Sales
- Maximise the conversion rate of internet leads by presenting suitable products to the customer in their home.
- As part of our strategy to “wow customers”, you will work to exceed personal sales and conversion targets, supporting the overall store targets.
- Ability to close a sale with customer satisfaction in mind.
- Process customer orders using the “Masterpiece” system.
- The Big Package
- Colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
- Enhanced family leave
- Life Assurance
About You!
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do.
We’re after a speedy thinker who’s nice to their core.
A presentable, switched-on, and honest person, who brings a little joy to every interaction.
You’re naturally self-motivated, enthusiastic, and keen to impress.
You sweat the small stuff and have a “no customer left behind” attitude (we have a 5* Trust Pilot rating to maintain!).
You're up for a challenge and thrive on a busy schedule.
You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.
You will also have a savviness to plan efficient routes through towns and cities to maximise your time and the amount of customers you see.
You will need a full driving license for this role; however, transport will be provided.
Get to Know us!
Hello, we’re Tapi and we’re slightly obsessed with floors.
We’re a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we’d love for you to join the revolution!
The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently.
With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers – and show that it could be fun!
Over the past 10 years, we’ve grown massively to become the largest flooring retailer in Britain – something we’re super proud of.
You’re likely to find a tapi showroom in your local town and we’ve got a fleet of home consultants zooming around the country.
In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family.
Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us ‘excellent’ on Trustpilot.
So, what’s the secret to our success? Our people. Even though there’s nearly a whopping 1500 of us, we’re still a company with family values at the heart.
Wherever you’re based – at the office, in a store or on the road - we all work together as a team.
Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right!
We care deeply about personal development which is why we launched the Tapi Academy - a 12-week training plan for all new flooring sales advisors, with 12-weeks OTE guaranteed while you learn the ropes.
We celebrate milestones and award successes – and we shout about it!
We organise Tapi socials where teams can come together and let their hair down, and we have (mostly) friendly competitions between locations.
It’s a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning.
Tapi Carpets & Floors is an Equal Opportunities Employer.
Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
We welcome all applications.
- INDHP
- #J-18808-Ljbffr
Field Sales Executive (Flooring) in Oxford employer: Tapi Carpets & Floors
At Tapi Carpets & Floors, we pride ourselves on being an exceptional employer that values creativity and customer satisfaction. Our supportive work culture fosters personal and professional growth, with comprehensive training through the Tapi Academy and a generous benefits package, ensuring you have the tools to succeed in helping customers create their dream spaces. Join us in a vibrant environment where your contributions are recognised and rewarded, making a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Executive (Flooring) in Oxford
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Tapi Carpets & Floors as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Tapi Carpets & Floors and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Tapi Carpets & Floors’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Sales Executive (Flooring) in Oxford
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Tapi Carpets & Floors, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Tapi Carpets & Floors, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Tapi Carpets & Floors.
How to prepare for a job interview at Tapi Carpets & Floors
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Tapi Carpets & Floors offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Tapi Carpets & Floors but also helps you get a feel for whether you’d thrive in that environment.
