At a Glance
- Tasks: Support marketing operations and manage exciting projects in a fast-paced environment.
- Company: Join Tapi Carpets & Floors, the UK's number one flooring retailer with a vibrant culture.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team atmosphere.
- Other info: Be part of a friendly team rated 4.8/5 on Glassdoor, where everyone matters.
- Why this job: Dive into the dynamic world of marketing and make a real impact on customer experiences.
- Qualifications: Organised, detail-oriented, and passionate about marketing; experience with Microsoft Office is a plus.
The predicted salary is between 25000 - 30000 £ per year.
We’re Tapi Carpets & Floors!
A flooring retailer with a difference.
Tapi was founded in 2015 by a handful of flooring industry specialists passionate about putting customers first and blowing a breath of fresh air into the world of carpet and floor shopping.
Our mission was to make buying flooring reassuringly simple, and to inspire and delight customers with exceptional and innovative products and services.
Our focus and commitment to flooring innovation, customer satisfaction and hiring talented people has led to our growth and success.
In 2024 we became the Number One flooring retailer in Britain with more than 250 bright and airy showrooms bursting with design inspiration and a fleet of over 230 mobile showrooms providing a home shopping service to their customers.
We continue to expand and in 2025 will opened 19 new concessions in John Lewis.
Flooring homes, changing lives, gets us out of bed in the morning.
Putting a smile on our customers' faces is our daily motivation.
We deliver incredible service for anybody, any house, and any budget.
We place every customer at the heart of everything we do and with over 90,000 reviews on Trustpilot, our customers have rated us excellent.
Our (not-so-secret) secret to our success is knowledge and our people.
We aren\'t just a company; we are one big Tapi family: where everyone matters.
We work as a team, do the right thing, and are always on the lookout for ways to be better.
Our colleagues are also a happy bunch and have rated us 4.8 out of 5 on Glassdoor and 95% would recommend us to a friend.
The Role
We’re looking for a
Marketing Operations Assistant to join Tapi’s fast-paced marketing team.
This role supports marketing operations and complex projects, ensuring smooth execution across branding, campaigns, advertising, PR, and social media.
The ideal candidate is highly organized, detail-oriented, and solution-focused
, with a proactive approach to problem-solving.
It’s a great opportunity for someone with a passion for marketing that wants to learn and progress their career in the fast paced and ever-changing world of retail.
- Your Big Responsibilities
- Collaborate directly with the Brand and Communications Director, playing a key role in bringing the brand vision to life through seamless coordination of marketing operations relating to campaigns and projects.
- Support Social Media Operations by managing VIP services back of house, for influencers, creators, and partners, gathering UGC, securing permissions, and organizing influencer campaigns.
- Co-ordinate various bespoke support projects, including in-store podcasts, content filming and in-store radio, driving seamless execution and impact.
- Organize and manage visual assets, ensuring content is in date and uploaded across inhouse platforms like Dash, You Tube, the websites and social media.
And making sure assets are properly named, linked, and easily accessible for amplification and distribution, empowering stakeholders to find content quickly.
- Support the coordination of product launches, from arranging sample deliveries and studio schedules to setting up lifestyle and product photography.
Ensure timely delivery, approval, and distribution of assets to internal teams, PR, and external agencies.
- Coordinate the production for instore signage once designs have been approved, ensure the speedy production and install process.
- Partner with Pricing, Promotions, and POS Manager to ensure smooth delivery of marketing materials to stores.
Track and chase Proof of Deliveries and handle replacements where needed.
- You’ll be brilliant at process, administration, and reporting, allowing the smooth and seamless running of projects and campaigns for your colleagues by maintaining and updating the Marketing planner, measurement documents with weekly insights, project trackers and raising Purchase orders to support social media and the brand advertising team.
- Drive operational efficiency Deliver completed projects on time, ensuring they are launched, handed over to stakeholders, and logically filed in our library for easy access.
- Provide a seamless and efficient marketing service to our retail teams and colleagues to deliver gold standards to all our channels.
About You
- You’ll love constantly learning, taking on new challenges, and want new opportunities to progress.
- Highly organised with flawless attention to detail.
- You’ll need to have an acute eye for detail and accuracy.
- You’ll be super-organised, proactive, forward-thinking and able to take responsibility.
- Confident and comfortable working in a fast-paced environment, able to work at speed maintaining the highest standards.
- You’ll be brilliant at process, administration and reporting.
- Great Microsoft office skills especially word and excel.
- Fabulous interpersonal skill and confidence to seek answers/follow up.
- Nice To Haves
- Adobe software knowledge – creative suite, In Design, photoshop and illustrator.
- Store (retail) or operational experience.
- Experience working in retail central Teams
- Job Types: Full-time, Permanent
- Work Location: In person
- INDHP
- #J-18808-Ljbffr
Marketing Operations Assistant in Orpington employer: Tapi Carpets & Floors
Tapi Carpets & Floors is an excellent employer, offering a vibrant work culture at the iconic John Lewis Oxford Street location. With a strong focus on employee growth and development, team members enjoy benefits such as a generous colleague discount and a salary sacrifice pension, all while being part of a passionate team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations Assistant in Orpington
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Tapi Carpets & Floors and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Tapi Carpets & Floors are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Tapi Carpets & Floors on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Tapi Carpets & Floors. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Operations Assistant in Orpington
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Tapi Carpets & Floors. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Tapi Carpets & Floors:Show us that you’ve done your homework! In your application, briefly mention what you admire about Tapi Carpets & Floors’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Tapi Carpets & Floors
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Tapi Carpets & Floors will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Tapi Carpets & Floors, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
