Sales Advisor in Yeovil

Your Responsibilities

• Work together with your store team to “wow” our customers at every turn.
• Provide top notch customer service, helping customers with pre‑sales queries and order completions, as well as post‑sales questions and (very rarely!) escalating the odd complaint.
• Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
• Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
• We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
• We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.

The Big Package

• 25% colleague discount
• Salary sacrifice pension
• Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
• Employee Assistance Programme
• A day off for your birthday
• Cycle to work scheme

About You

You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do.

We’re after a speedy thinker who’s nice to their core. A presentable, switched‑on, and honest person, who brings a little joy to every interaction. You’re naturally self‑motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a “no customer left behind” attitude (we have a 5* Trust Pilot rating to maintain)!

You're up for a challenge and thrive in a busy store environment. You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.

Equal Opportunities

Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.

INDLP