At a Glance
- Tasks: Help customers bring their vision to life while keeping the warehouse organised and efficient.
- Company: Join the Tapi family, a leading name in the flooring industry.
- Benefits: Enjoy discounts, a pension scheme, and perks like cheap cinema tickets.
- Other info: Training provided for forklift operation and career development in a dynamic environment.
- Why this job: Be part of a team that values your contribution and offers growth opportunities.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for someone who is passionate about people, customer service and is super organised! This role is all about assisting the customer to bring their vision to life through the power of great product along with keeping the warehouse a super organised running order. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.
Your Tapi responsibilities
- Responsible for organising and maintaining the effective running of the Warehouse.
- Oversee and take deliveries, ensuring high levels of quality control procedures are in place.
- Monitor all goods in and goods out.
- Ensure stock control procedures are followed to an excellent standard.
- Ensure that stock and assets are recorded accurately and securely.
- Ensure strategies are in place to minimise the loss of stock.
- Regularly plan and liaise with multiple fitting partners in store.
- Proactively organise and plan customer orders in advance, ready for fitting partners to collect and install.
- Operate a forklift truck (training will be provided).
- Safely and efficiently moving and handling stock and other items in the warehouse.
- Maintain maximum security within the Warehouse.
- Comply with all Health, Safety & Security requirements set out by Tapi.
- Work together with your store team to ‘wow’ our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotion changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- Colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
- Enhanced family leave
- Life Assurance
About you
- You’re a great team player who understands how your individual contribution impacts store trade.
- You’re super reliable, trustworthy and punctual with a desire to go above and beyond for your team.
- You’re in that little sweet spot of being sales driven AND customer focused.
- You’re passionate about what you do.
- You recognise that every interaction is important when liaising with colleagues, fitters and in some cases, customers – so great communication skills are a must.
- You have an eye for detail when checking goods, as well as a thoroughness to keep records up to date and well documented – and the ability to use Tapi technology.
- You’re always 2 steps ahead, planning and organising stock against a busy fitting schedule and running a super-efficient operation.
- You appreciate that the safe operation of mechanical handling equipment and manual handling is of upmost importance, so you keep this front of mind and are diligent in all safety processes.
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Warehouse Sales in Sevenoaks employer: Tapi Carpets & Floors Limited
Tapi Carpets & Floors is an exceptional employer that values its employees and fosters a supportive work culture. With a strong emphasis on personal development, you will have the opportunity to learn from industry experts while enjoying benefits such as colleague discounts, enhanced family leave, and a cycle to work scheme. Join us in our vibrant warehouse environment where your contributions are recognised, and every day brings the chance to make a meaningful impact on our customers' experiences.
Contact Details:
Tapi Carpets & Floors Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Sales in Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tapi. Understand their products and values so you can show your passion for what they do. This will help you stand out as someone who genuinely cares about joining the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your interview to demonstrate your commitment to excellent service.
✨Tip Number 3
Show off your organisational skills! Think about how you would keep the warehouse running smoothly. Prepare to discuss your strategies for stock control and how you’d ensure everything is in tip-top shape. This will highlight your ability to manage the responsibilities of the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the company culture. This shows you’re engaged and interested in being part of the Tapi family. Plus, it helps you figure out if it’s the right fit for you!
We think you need these skills to ace Warehouse Sales in Sevenoaks
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and teamwork right from the start! Use your application to highlight any experiences where you've gone above and beyond for customers or worked well in a team.
Be Organised:Since this role is all about keeping things super organised, make sure your application reflects that! Structure your CV and cover letter clearly, and don’t forget to mention any relevant organisational skills or experiences you have.
Tailor Your Application:We want to know why you’re a great fit for Tapi! Take the time to tailor your application to the job description. Mention specific responsibilities from the listing and how your skills align with them.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on Tapi and their products. Familiarise yourself with their flooring options and customer service approach. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Organisational Skills
Since the role is all about keeping things organised, be ready to share examples of how you've successfully managed stock or organised a busy schedule in the past. Think of specific situations where your planning made a difference, and be prepared to discuss them.
✨Emphasise Teamwork
Tapi values great team players, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues or fitters to achieve a common goal. This will demonstrate that you understand the importance of teamwork in delivering excellent customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for operating the forklift or how the team collaborates to enhance customer experience. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
