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For Companies At a Glance
- Tasks: Assist customers in bringing their vision to life with great products.
- Company: Join the Tapi family, a leader in the flooring industry.
- Benefits: Enjoy a 25% discount, perks platform, and a day off for your birthday.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Sales-driven, customer-focused, and passionate about helping others.
- Other info: Learn from industry experts and enjoy excellent career development opportunities.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We have an exciting opportunity for someone who is passionate about people and customer service! This role is all about assisting the customer to bring their vision to life through the power of great product. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.
Your Responsibilities
- Work together with your store team to “wow” our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- 25% colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
About You!
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do. We’re after a speedy thinker who’s nice to their core. A presentable, switched-on, and honest person, who brings a little joy to every interaction. You’re naturally self-motivated, enthusiastic, and keen to impress.
Sales Advisor (Straiton Store) employer: Tapi Carpets & Floors Limited
Contact Detail:
Tapi Carpets & Floors Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Straiton Store)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tapi and their products. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a complaint or assist a customer with their vision. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team during the interview, let your passion for customer service shine through. A positive attitude can make a huge difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tapi family!
We think you need these skills to ace Sales Advisor (Straiton Store)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how much you care about helping people and making their visions come to life!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your sales experience and customer-focused mindset. We love seeing how your skills align with what we’re looking for!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re after someone who’s nice to their core, so show us the real you!
Apply Through Our Website: For the best chance of joining our Tapi family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and collections offered by the company. Being able to discuss specific items and how they can meet customer needs will show your passion for the role and your commitment to providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be resolving a complaint or helping someone find exactly what they need. Highlighting these moments will demonstrate your customer-focused mindset.
✨Teamwork is Key
Since this role involves working closely with a store team, think of instances where you’ve successfully collaborated with others. Be ready to discuss how you contribute to a positive team environment and how you can help 'wow' customers together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and genuine interest in becoming part of the Tapi family.
