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- Tasks: Assist customers in bringing their vision to life with great products.
- Company: Join the Tapi family, a leader in the flooring industry.
- Benefits: Enjoy a 25% discount, perks platform, and a day off for your birthday.
- Other info: Inclusive workplace promoting equality and career development.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
The predicted salary is between 20000 - 25000 ÂŁ per year.
We have an exciting opportunity for someone who is passionate about people and customer service! This role is all about assisting the customer to bring their vision to life through the power of great product. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.
Your Responsibilities
- Work together with your store team to “wow” our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- 25% colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
About You
- You’re in that little sweet spot of being sales driven AND customer focused.
- And you’re passionate about what you do.
- We’re after a speedy thinker who’s nice to their core.
- A presentable, switched-on, and honest person, who brings a little joy to every interaction.
- You’re naturally self-motivated, enthusiastic, and keen to impress.
- You sweat the small stuff and have a “no customer left behind” attitude (we have a 5* Trust Pilot rating to maintain)!
- You’re up for a challenge and thrive in a busy store environment.
- You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Sales Advisor in Dumbarton employer: Tapi Carpets & Floors Limited
Contact Detail:
Tapi Carpets & Floors Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Dumbarton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tapi and their products. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a complaint or assist a customer with their vision. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the team during interviews, let your passion for customer service shine through. A positive attitude can make all the difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tapi family!
We think you need these skills to ace Sales Advisor in Dumbarton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about helping people and making their experience memorable.
Tailor Your Application: Make sure to customise your application to highlight your sales-driven and customer-focused skills. We love seeing how you can bring our values to life in your own words!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who’s nice to their core, so show us the real you and how you bring joy to every interaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining the Tapi family!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and collections offered by the company. Being able to discuss specific items and how they can meet customer needs will show your passion for the role and your commitment to providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your ability to handle pre-sales queries and post-sales questions will demonstrate that you understand the importance of customer satisfaction in this role.
✨Emphasise Teamwork
Since the role involves working closely with a store team, be ready to discuss how you collaborate with others. Share instances where you’ve contributed to a team goal or helped improve a process, as this aligns with the company’s focus on teamwork and enhancing customer experience.
✨Bring Enthusiasm and Positivity
Your attitude can make a huge difference in an interview. Show your enthusiasm for the role and the company by being upbeat and engaging. A positive mindset not only reflects well on you but also aligns with the company’s values of bringing joy to every interaction.