At a Glance
- Tasks: Assist customers in bringing their flooring vision to life with exceptional service.
- Company: Join Tapi, a vibrant flooring retailer passionate about customer experience.
- Benefits: Enjoy a 25% discount, perks platform, and a day off for your birthday.
- Other info: Inclusive workplace promoting equality and personal growth opportunities.
- Why this job: Be part of a fun team and learn from the best in the flooring business.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
The predicted salary is between 22000 - 26000 £ per year.
Please note: Tapi will never ask candidates to provide personal documents or sensitive personal information by phone or email during the recruitment process. If you receive a request of this nature and are unsure whether it is genuine, please contact us directly.
The Role
We have an exciting opportunity for someone who is passionate about people and customer service! This role is all about assisting the customer to bring their vision to life through the power of great product. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business.
Your Responsibilities
- Work together with your store team to “wow” our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- 25% colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
About You!
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do. We’re after a speedy thinker who’s nice to their core. A presentable, switched‑on, and honest person, who brings a little joy to every interaction. You’re naturally self‑motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a “no customer left behind” attitude (we have a 5* Trust Pilot rating to maintain)! You’re up for a challenge and thrive in a busy store environment. You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.
Get to Know us!
Hello, we’re Tapi and we’re slightly obsessed with floors. We’re a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we’d love for you to join the revolution!
Equal Opportunity Statement
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Sales Advisor in Cheltenham employer: Tapi Carpets & Floors Limited
At Tapi, we pride ourselves on being an exceptional employer that values passion and customer service. Our vibrant work culture fosters collaboration and learning, allowing you to develop your skills alongside industry experts while enjoying benefits like a generous colleague discount, a day off for your birthday, and access to our perks platform. Join us in our mission to revolutionise flooring retail, where your contributions are recognised and every team member is encouraged to grow and thrive.
Contact Details:
Tapi Carpets & Floors Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Cheltenham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor at Tapi Carpets & Floors Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Tapi Carpets & Floors Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor in Cheltenham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Tapi Carpets & Floors Limited:When writing your cover letter, make sure to tailor your message specifically for Tapi Carpets & Floors Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Tapi Carpets & Floors Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Tapi Carpets & Floors Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Tapi Carpets & Floors Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
