At a Glance
- Tasks: Assist customers in bringing their flooring vision to life with exceptional service.
- Company: Join the Tapi family, a leader in the flooring industry with a supportive culture.
- Benefits: Enjoy a 25% discount, perks platform, and a day off for your birthday.
- Other info: Inclusive workplace promoting equality and excellent career development opportunities.
- Why this job: Be part of a team that values customer satisfaction and personal growth.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
The predicted salary is between 10 - 12 € per hour.
We have an exciting opportunity for someone who is passionate about people and customer service! This role is all about assisting the customer to bring their vision to life through the power of great product. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.
Your Responsibilities
- Work together with your store team to “wow” our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- 25% colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
About You
- You’re in that little sweet spot of being sales driven AND customer focused.
- And you’re passionate about what you do.
- We’re after a speedy thinker who’s nice to their core.
- A presentable, switched-on, and honest person, who brings a little joy to every interaction.
- You’re naturally self-motivated, enthusiastic, and keen to impress.
- You sweat the small stuff and have a “no customer left behind” attitude (we have a 5* Trust Pilot rating to maintain)!
- You’re up for a challenge and thrive in a busy store environment.
- You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Sales Advisor Part-Time in Camden Town employer: Tapi Carpets & Floors Limited
Tapi Carpets & Floors is an exceptional employer that prioritises a vibrant work culture and employee development. With a strong focus on customer service, our team members benefit from extensive training in flooring expertise, alongside a generous benefits package including a 25% colleague discount and a day off for your birthday. Join us in a supportive environment where your contributions are valued, and you can grow your career while making a meaningful impact on our customers' lives.
Contact Detail:
Tapi Carpets & Floors Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor Part-Time in Camden Town
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tapi and their products. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to 'wow' a customer. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your enthusiasm! During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind!
We think you need these skills to ace Sales Advisor Part-Time in Camden Town
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see how much you care about helping customers and making their experience memorable!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can bring your unique flair to our team!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who’s genuine and brings joy to every interaction, so show us who you are!
Apply Through Our Website:For the best chance of joining the Tapi family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and collections offered by Tapi. Being able to discuss specific flooring options and their benefits will show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your 'no customer left behind' attitude will resonate well with the team, as they value exceptional service.
✨Demonstrate Team Spirit
Tapi emphasises teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that illustrate your ability to support colleagues and contribute to a positive store environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team celebrates successes. This shows your enthusiasm for joining the Tapi family and your eagerness to learn and grow.
